Celebrating 10 years of ShopMobility Wrexham Powered by AVOW.
On Monday the 10th of November, 2025, Shopmobilty welcomed that both the Mayor of Wrexham, Cllr Tina Mannering and Julie Gillbanks High Sheriff of Clwyd to an informal event, they said thank you to everyone who has made the past ten years such a success.
Here’s to the next ten years of accessibility, inclusion, and independence in Wrexham.
This marks the outstanding ShopMobility Wrexham milestone of 10 years continuous service under the management of AVOW (Association of Voluntary Organisations in Wrexham – Wrexham’s County Voluntary Council). Thanks to AVOW’s ongoing support and commitment to ensuring Wrexham City Centre remains accessible to all, ShopMobility Wrexham continues to thrive as a welcoming and essential community service at the heart of the city centre.
Since taking over the management and funding of ShopMobility Wrexham, AVOW has welcomed more than 3,900 individuals to its service and support, helping both residents and visitors to Wrexham maintain their independence and access everything Wrexham has to offer.
More than just the mobility scooters you see around the City Centre, ShopMobility provides a range of mobility aids including wheelchairs, disability pushchairs and walkers, catering for a wide variety of ages of accessibility needs.
“It’s a privilege to be invited and an opportunity to see and understand what the Shopmobility service offers. It’s so much more than a wheelchair or a mobility scooter, it’s that opportunity to talk to people who really understand the issues of access and mobility issues. It’s a warm place in the bus stop to get information, providing a vital resource for all the community” – High Sheriff of Clwyd, Julie Gillbanks.
To many of its service users, ShopMobility Wrexham is more than a convenience; it’s a lifeline that provides dignity, independence, freedom and choice. ShopMobility empowers individuals who may face barriers to move around freely, stay active, and remain connected to and involved in their community. Simple trips into the city centre, attending essential appointments and spending quality time with family, friends and loved ones are made possible and accessible by ShopMobility Wrexham. The service enables people to take part in everyday life with confidence and comfort, breaking down physical barriers, whilst helping to reduce isolation.
The service also plays a wider role in supporting community well-being. Alongside operating as a free to access year-round community Warm Space, ShopMobility Wrexham is proud to be part of both the Breastfeeding Welcome (BCHUB) and Safe Spaces schemes, offering comfort and security to anyone who many need, right in the heart of the city.
Over the last year alone, ShopMobility Wrexham has made an incredible and priceless impact
- 1,822 visits to Wrexham City centre were made possible through the service provided at ShopMobility Wrexham.
- 107 long-term rentals which supported individuals and families with accessibility needs to make long-distance trips, enjoy family holidays and even attend international events such as the Paralympic Games in France to support Team GB competitors.
- 125 new members joined the service
- 701 visits we recorded to the ShopMobility Warm Space, a free to access space where people come to rest, have a drink and enjoy conversation and human contact in a safe and welcoming environment.
“Thanks to Shopmobility, I’ve been able to maintain my independence and stay connected with friands and familiar faces in the community. It’s not just about getting from A to B – it’s about preserving dignity, freedom and social connection” – Mrs. D. Sewell, Shopmobilty Wrecsam service user
“Without shopmobility, I could not get to Waterworld to do the exercises that help with my disabilities” Jenny Walker, Shopmobility Wrecsam service user.
The current location of ShopMobility Wrexham in the bus station on King Street in the heart of the City Centre has been a key factor to the services’ ongoing growth and success. Being located close to key shopping areas, transport links and public amenities allows individuals using the service to move freely and confidently around Wrexham, enjoying everything the city has to offer with independence and ease.
“It’s amazing to see the difference that AVOW Shopmobility makes. It opens up the whole of the city centre, from the Maelor hospital to Waterworld. It gives people back their lives, tackling loneliness and isolation, giving people the joy of a life well lived.” – David McDonald, Shopmobility Manger and Accessibility Officer for AVOW.
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