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Community Development


AVOW provides a range of courses to enable community members to develop skills for the benefit of their voluntary and community organisations. provides online training to help you seek funding and support for your organisation – these will give you background of a variety of courses that are run by AVOW. Use the contact form on this site if you need any more information or contact AVOW 01978 312556.

Any training course marked with the AVOW logo can be booked on using the Online Booking Form. Unless otherwise stated the course will be held at our main office Ty Avow, 21 Egerton Street, Wrexham, LL11 1ND.

*Different rates apply for private / corporate individuals – please ask. Click on the different types of training available:

Performance Coaching Skills Programme (Level 4) October – December, 2015

Purple Tree

Purple Tree would like to let you know about their next level 4 Accredited Coaching Skills Programme starting in October. Purple Tree have a strong track record of training, developing and supervising the practice of coaches and coach practitioners.

There are 5 days training in all, 1 day every 2 weeks.

There is 10% off for the 3rd sector, those facing redundancy and business start ups.

Please find the programme attached below.

PT Performance Coaching Programme – October 2015

Purple Tree
Royal Standard House,
334 New Chester Road,
CH42 1LE

Tel:  0151 644 4557

'Pensions Auto Enrolment' Workshop for Voluntary and Community Groups

skillshareDate & Time: Friday 27th November, 2.30 – 4.30pm

Venue: Doubletree by Hilton Hotel, Warrington Road, Hoole, Chester, Cheshire, CH2 3PD

Cost: £20 for CVA members, £25 for non-members

Facilitator: Peninsula

To book on the course please email or call 01244 401 272

WCVA Training Brochure (Sept 2015-July 2016)


Please find attached the training and development programme for 2015-16 being delivered by WCVA for people working and volunteering in the Third Sector.

WCVA Training Brochure Sept 2015 – July 2016

Learning Disability Wales Calendar - October 2015 to March 2016

ldwPlease find attached a list of training courses being provided by Learning Disability Wales from October through to March – LDW Training Calendar

Training will take place in Wrexham, Bangor, Newtown, Cardiff and Swansea.

For bookings and more information please visit our website –

Identifying and Tackling Discrimination in the Workplace - 1 day per month for 6 months starting October 2015

Are you giving the correct advice?

Identifying and Tackling Discrimination in the Workplace 

(formerly the Employment Tribunal Skills and Discrimination Law Course)

This is a well-established course which has been independently evaluated, with 100% of past course participants agreeing that the course improved their knowledge and skills. This FREE OF CHARGE course will benefit advisers from CABs, Trade Unions and those providing advice to individuals who have experienced discrimination at work.

The course will provide you with a safe and supportive learning environment in which you can improve your knowledge and practice your skills. On successfully completing the entire course, you will also receive 4 credits towards a nationally recognised qualification at level 3.

If you are interested in attending this course, please complete the following Expression of Interest form

If you have any questions please call Marie Williams (Working days are Monday, Wednesday & Thursday) on 02920 447710 or send an email to

Spaces are limited so please let them know as soon as possible.


AVOW Training Programme 2015-16

Training Programme 2015-16

Crowdfunding - Tuesday 1st December 2015, 1-4pm @ Dynamic, 35 Rhosddu Road, Wrexham

Crowdfunding – myths and realities of raising charitable funds from friends, supporters and people you have never met!

All you need to know about expecting the unexpected – think of Ice Bucket Challenge – think small, win big.

How did AVOW raise £15,000 to make a film for people who had never heard of Plas Madoc?

The course is targeted at anyone wishing to raise funds for their cause – whether £100’s or £1,000’s to give you the tools to get started on a Crowdfunding campaign.

Level 2 Food Safety - Wednesday 9th December 2015

Level 2 Food Safety 09.12.15

Effective Facilitation Skills (Accredited by Agored Cymru) - Thursday 10th December 2015
Venue: Glyndwr University, Wrexham, LL11 2AW
Trainer(s): Alain Thomas, Siobhan Hayward
Cost: Member: £375.00; Voluntary/Community: £435.00; Public/Private: £495.00; Others: £495.00
Contact for Booking: Book online at
Accredited by Agored Cymru

To enable participants to understand the role of a facilitator, to enhance their existing skills and to learn and practice a range of facilitation skills and techniques


Participants will have the opportunity to gain understanding of the role of the facilitator, learn to plan and run affective facilitated events, learn and practice a range of facilitation techniques including, consensus building, questioning techniques, voting and ranking methods. The course will also look at assertiveness and how to manage conflict and difficult situations.

It will be a participative course where participants will have the opportunity to explore and practice facilitation in a safe learning environment.

Learning outcomes

 By attending this course you will be able to …
  • Describe the principles of effective participation, facilitation and consensus building
  • Evaluate key skills and values used in facilitation
  • Apply consensus building techniques
  • Apply a range of questioning techniques
  • Demonstrate a variety of voting and ranking techniques
  • Identify ways to be more assertive
  • Understand ways to deal with conflict and difficult situations
  • Know where to access additional resources

Who this course is for

This course is aimed at those who want to develop and increase their facilitation skills to enable them to effectively facilitate meetings and events with citizens, communities, colleagues and partnerships.
Governing your organisation - Friday 11th December 2015

Governing your organisation 11.12.15

Running a Creative Group (Voluntary Arts Wales) - Monday 14th December 2015

Running a creative group poster Wrexham

Basic Food Hygiene Awareness - Monday 14th December 2015

(Morning and Afternoon sessions available)

Target group:

All Carers and Staff who are responsible for the preparation or handling of food in their job/role.

What the course covers:

To understand the 4 stages of cleaning, cooking, chilling and cross contamination including:

  • Effective Hand Washing
  • Refrigeration, Chilling and Cold Holding of Foods and correct temperatures
  • Re-heating of Foods and correct temperature
  • Food Handlers
  • Principles of Safe Food Storage

This course is aimed at food handlers, domiciliary care staff, carers in residential settings and any supported living areas where they are reheating and serving food.

Additional Information


Morning registration: 9.45am

Morning start-finish: 10am – 12 noon

Afternoon registration: 12.45pm

Afternoon start-finish: 1pm – 3pm

Venue: Room 3K3, Redwither Tower, Abbey Road, Wrexham Industrial Estate, Wrexham, LL13 9XT

Trainer: Chrys Bennett, WFS&D

Number of places: 18

Allocation will be on a first come first served basis. Two places, per date/per establishment/department.

Bookings should initially be made by phone, BY LINE MANAGERS, to secure a place, and this must be followed up with a fully completed application form with the appropriate manager’s signature and email address, or the place will NOT be secured. Names must be given at the time of phoning.


Once courses are full they will be closed off and we will not be holding names on cancellation lists. Should places become available through cancellation we will circulate the information in the normal way.

If you have any queries please do not hesitate to contact the training team on 01978 292993 / 292883/  292985 or by emailing – 

Counselling courses (Starting January 2016 @ Coleg Llandrillo)

Introduction to Basic Counselling Skills

Counselling Skills & Theory L3

L6 Certificate in Therapeutic Counselling

Accounting Basics & Gift Aid registration - Wednesday 27th January 2016 - 9.30am - 4pm

By the end of the Accounting section of the course, participants should be able to:

  • Understand basic accounting terms and concepts
  • Set up and maintain a simple bookkeeping system
  • Establish a petty cash system
  • Use the system to produce basic financial reports
  • Understand the legal requirements for reporting in relation to their organisation.

By the end of the Gift Aid Registration section of the course, you should be able to:

  • register with HM Revenue and Customs to claim Gift Aid
  • get Gift Aid declarations from your donors
  • keep appropriate records
  • make a claim for Gift Aid
  • promote Gift Aid
  • ensure you comply with relevant legislation and best practice
  • know where to go for further information, help and advice
Catalyst Cymru - Heritage Fundraising courses

catalyst cymru

Catalyst Cymru – Heritage Fundraising provides learning and development opportunities for staff and volunteers in heritage organisations in Wales.  These learning interventions are designed to up-skill and increase the confidence, competency and effectiveness in fundraising of staff and volunteers, so that they can increase their organisations’ funding from private donors, corporate sources and trusts and foundations.

Full cost recovery

Duration: ½ Day

Tuesday 26th January 2016 – Wrexham

This half day workshop will equip participants with an understanding of full cost recovery as well as introducing the different tools and techniques needed to identify and analyse their organisations’ full costs for a specific project

Legacy Fundraising

Duration: ½ Day

Tuesday 9th February 2016 – Wrexham

This course provides an introduction to legacies, the extent of legacy giving in the UK and the different kinds of legacies.

Fundraising from major donors

Duration: ½ Day

Wednesday 2nd March 2016 – Wrexham

Major donor fundraising used to be the preserve of larger charities but today many smaller charities are achieving success in this field.  This course will help you to understand how to successfully secure major gifts and give you the confidence and skills to approach wealthy individuals.

Gift aid registration surgery

Duration: ½ Day

Thursday 10th March 2016 – Wrexham

To provide practical information for participants so that they are able to understand the benefits of income they could generate from Gift Aid and how to go about registering for and claiming Gift Aid on donations.

To book, download a booking form and email

Transgender Awareness Training - Thursday 14th January 2016

Transgender Awareness Training

Community Fundraising - Tuesday 9th February 2016

Community Fundraising 09.02.16

Staff Recruitment, Selection & Induction - Wednesday 17th February 2016

Staff recruitment, selection & induction 17.02.16

Introduction to Volunteering - Tuesday 8th March 2016

Intro to volunteering 08.03.16

Microsoft Word Word Tricks and Tips - Wednesday 9th March 2016 (£95pp)

MS Word Tricks & Tips 09.03.16

No stress in my life - Tuesday 22nd March 2016 (£51pp)

No stress in my life 22.03.16

Introduction to Quality Assurance Systems - Wednesday 20th April 2016

Intro to Quality Assurance Systems 20.04.16

Managing Risk across your organisation - Wednesday 27th April 2016

Managing risk 27.04.16

Time Management & Prioritising - Thursday 5th May 2016 (£36pp)

Time Management 05.05.16

Microsoft Excel Tricks and Tips - Wednesday 25th May 2016 (£95pp)

MS Excel Tricks & Tips 25.05.16

Social Care Workforce Development Partnership (Training Brochure)

wcbcPlease find the following link to Wrexham County Borough Council’s main Workforce Strategy page, including 2015-16 training brochure. The documents are updated annually as they are finalised, so will update in time.

Vibrant and Viable Places Foundation Courses



Looking for work, living in Caia Park or Hightown

Or aged 18 – 24 and living in Wrexham.


Confidence building

Gain new skills and qualifications

Become job ready and employed


Numeracy, literacy and ICT

Personal profile development – CV writing, interview  techniques and employability skills

How long: 4 week programme – 2 days per week

Then a choice of:

  • Childcare
  • Paediatric First Aid (2 day)
  • Food Safety
  • Emergency First Aid at Work (1 day)
  • Retail
  • Manual Handling
  • Support Work in Schools
  • Effective Team Member Skills
  • CSCS

Progression: Work placements and genuine job interviews are available

Infomation Session(s)  

The opportunity for individuals to come along to itec and find out we are, how the programme runs and what it covers, also giving them chance to ask any questions they may have.

9.30 – 10.30 am

Group 16     27th November and 4th December 2015

Foundations – 4 weeks/15 people per date

Wednesday and Thursday each week

9.30 am – 3.00 pm

This course gives individuals the opportunity to become confident whilst learning new skills and gaining qualifications in numeracy, literacy and ICT. It also includes employability skills from CV writing and job search to interview techniques.

Group 15       18th November – 10th December 2015

Contact Janie Evans for more details

Tel:          01978 292539


Childcare, Learning and Development Award – 8 weeks/10 people per date

Tuesday and Thursday each week

9.30 am – 4.30 pm

This qualification is designed to stimulate interest and encourage the learners’ understanding of the skills and knowledge needed to care for young children. It is aimed at a range of learners, including young people needing to develop life skills as well as those who are thinking of working in childcare. It is also suitable for parents who wish to develop parenting skills.

Retail Knowledge – 4 days/10 people per date

9.30 am – 4.30 pm

This qualification is knowledge-based, and covers the principles of retail. This qualification is aimed at learners who are new to Retail and have limited or no prior knowledge of working in the industry.

Workforce Strategy and Development (Training)

Visit the WCBC Website for more information and to download a training brochure.

The Service combines Social Services Workforce Strategy and Staff Development Training Service. It is responsible for providing support to managers and individual employees. In addition, the service supports independent social care providers by offering opportunities for training and development. The team aims to:

  • Support managers to attract and retain a skilled, flexible and efficient workforce that is committed to the achievement of the Council’s goals and to the enhancement of the quality and value of its services.
  • Assist all staff to develop the knowledge, skills, values and attitudes required to provide a high quality, cost effective service for the service users.
  • Provide expert information, advisory and consultancy services that will promote and maintain good employment practice and good staff development practices.
  • Support the development of a qualified social care workforce across the county.

The team co-ordinates the Social Care Workforce Development Partnership (SCWDP) on behalf of Wrexham County Borough Council and delivers the Social Care Workforce Development Programme which includes training as detailed in our Training Brochure.

To celebrate the achievements of the individuals within the workforce, we hold several award ceremonies throughout the year. Latest News. The Wrexham Social Care Development Programme is funded by Wrexham County Borough Council and a grant from the Welsh Government.

Joint Adults & Children's Safeguarding (Basic Awareness) - WCBC

Please contact before filling in the form as the course you’re booking on may be full.

To book onto any of the dates shown, fill in the training application form and contact a member of the WCBC Social Care Training team on either; Adele 01978 292883 / Noelle 01978 292993 / Gaynor 01978 292985 or email

Target Group

Social Care Staff and Informal Carers

Note: This course is not for Social Workers.  Social Workers should attend the Working Together Foundation Course and the Adult Safeguarding for Professionals courses

Learning Outcomes

  • Know own role in relation to safeguarding adults, children and young people from harm, abuse and neglect.
  • Understand how individuals are protected from harm, abuse and neglect.
  • Know how to recognise harm, abuse and neglect.

What the Course Covers

  • Legislation applicable to safeguarding.
  • Responsibilities in relation to safeguarding.
  • The importance of reporting concerns of possible abuse.
  • How to effectively report concerns of possible abuse.
  • Operating within the boundaries of confidentiality.
  • Understanding of the rights of individuals and ways of working that protect individuals from harm.
  • Identifying the categories of abuse.
  • Recognising the signs and symptoms associated with harm, abuse and neglect.

This is delivered as a non-accredited course or an accredited course requiring the delegate to complete a workbook which is assessed by their tutor.   Successful completion of this course will attain 1 credit at level 2.  Those attending a non-accredited course will receive a certificate of attendance. The accredited course should be attended by new starters and those who have not attained a qualification in Health & Social Care.

Additional Information

  • Registration: 9.00am
  • Start: 9.15am
  • Finish: 4.30pm
  • Venue: TBA
  • Trainer: Training staff from Workforce Strategy & Development; Jayne Owen, Bev Larkins and Greg Rae.

There are some excellent HR courses run by ACAS that organisations might find useful;–%20All%20Topics%20–

Other courses in the Region Online Courses

Have you attended Training through AVOW? Did you like it? Can you suggest any improvements for future courses? Your feedback is essential to helping us tailor our training to your needs.

Please fill in the feedback form: Training Feedback Form

Please read the comments from people and organisations who have attended various training courses:

If your community group has any training needs that are not currently advertised please contact us on 01978 312556 or email We may not always be able to offer all course requests, however we will do our best to signpost groups to existing courses in the area.

Read the Training Courses Terms and Conditions.



If you cannot find the course you are looking for, try looking at:

Flintshire Local Voluntary Council (FLVC) –

Denbighshire Voluntary Services Council (DVSC) –

Conwy Voluntary Services Council (CVSC) –

Wales Council for Voluntary Action (WCVA) –

Online Self-Management Courses

Free Online Self-Management Courses are now available in Wrexham, Flintshire, Conwy, Denbighshire, Gwynedd, Anglesey. The Online Course is an internet-based, interactive self-management course to help people learn to manage the day-to-day issues associated with living with any long-term condition(s). You can now complete this course in the comfort of your own home. The Online Course can be particularly useful for those who have difficulty getting out of the house, live in rural areas, work full time or in full time education or who would prefer to do the course online rather than face-to-face. A user name and email address allows course participants to log on to the course remotely, 2-3 times per week, for a total of 2 hours each week.

The course lasts 6 weeks and participants can access the course at anytime and anywhere there is internet access. Course participants learn to:

• Manage pain and extreme tiredness

• Cope with feelings of depression

• Relaxation techniques and exercise

• Healthy eating

• Action planning and problem solving techniques

• Communication skills with healthcare professionals, friends, family and colleagues.

For more information please call on 01286 674236 or e-mail

Grants Fit for Funding

“Lots of information given and applying for future funding should be easier now after doing this course”.

“Very valuable, you made a daunting subject sound much more manageable and achievable – thank you”.

Health and Safety in the Workplace

“Well presented- made a not particularly interesting subject much more engaging”.

Minute Taking

“The course is ideal if you are just starting taking minutes at a meeting”.

“I enjoyed the course and the activities that we did as an individual and a group”.

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