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About AVOW

Information Sheets

Getting started

1.1 First steps – from idea to action

1.2 Involving the community

1.3 Involving service users

1.4 Planning your work

1.5 Choosing legal structures

1.6 Charitable status

1.7 Where to go for help

1.8 Model Constitution for setting up a small charity

1.9 Charitable Incoporated Organisations

 

Running your organisation

2.1 Developing a strategic plan

2.2 The Business Plan

2.3 Effective meetings

2.4 Effective Annual General Meetings

2.5 Quality

2.6 Monitoring and evaluation

2.7 Risk management

2.8 Health & safety

2.9 Equal opportunities

2.10 Welsh language – legal context

2.11 Insurance

2.12 Data protection & GDPR

2.13 Community Action to tackle Climate Change

2.13.1 Where to go for help on action on Climate Change

2.14 Using freelance trainers and consultants

2.15 Environmental policy

2.16 Environmental Sustainability Management Systems

2.17 Impact and Impact Measurement

2.18 Social Value Policy

Working with others

3.1 Consensus building

3.2 Community participation and engagement methods

3.3 Partnership

3.4 Compacts

3.5 Customer care

3.6 Networks

3.7 Commissioning

3.8 Contracts

3.9 Wales International Development Network

3.10 Public law remedies – challenging decisions made by public bodies

Volunteers

4.1 Thinking about volunteering

4.2 Developing a volunteer strategy

4.3 Creating a volunteering policy

4.4 Recruiting, selecting and inducting volunteers

4.5 Recruiting Welsh speaking volunteers

4.6 Equality and Diversity in volunteering

4.6.1 Equality and Diversity monitoring for volunteers

4.7 How to ensure volunteer satisfaction

4.8 Keeping volunteers safe

4.8.1 Risk assessment – volunteers based at home 

4.9 Safeguarding and good management practices

4.10 Disclosure and Barring Services

4.11 Volunteers and the law

4.12 Volunteers and welfare benefits

4.13 Volunteer expenses

4.14 Investing in Volunteers

4.15 Supporting harder to place volunteers

4.16 Involving young people as volunteers

4.17 Understanding mental health and volunteering

4.18 Volunteer Drivers

4.19 The economic value of volunteers

4.20 Employer Supported Volunteering

4.21 What do Volunteer Centres do in Wales?

4.22 Managing Volunteer Exits

4.23 Volunteers and insurance

4.24 Involving volunteers from overseas

4.25 The language of volunteering – terms explained

4.26 managing concerns relating to volunteers

4.27 Promoting Welsh Language through volunteering 

4.28 Welcoming volunteers who are asylum seekers or refugees 

4.29 Carers and volunteering 

Trustees and governance

5.1 Principles of governance

5.2 Trustee duties and responsibilities

5.3 Governing body structures and honorary officers

5.4 Recruitment, selection and induction

5.5 Training and development for trustees

5.6 Working with the chief officer

5.7 Liability of trustees and governing body members

5.8 Trustee indemnity insurance

5.9 Winding up – the steps involved and alternative options

5.10 Register of People with Significant Control 

Committee Roles and Responsibilities

 

Employing and managing people

6.1 Working in the voluntary sector

6.2 Employing staff for the first time

6.3 Drawing up a Job Specification

6.4 Advertising your vacancy

6.5 Selecting your candidate

6.6 Producing a written statement

6.7 Induction, training and development

6.8 Supervision and appraisal

6.9 Grievance

6.10 Harassment

6.11 Redundancy policy

6.12 Health and safety policy

6.13 Sickness policy

6.14 Family friendly policies

6.14.1 Maternity policy

6.14.2 Paternity policy

6.14.3 Adoption policy

6.14.4 Right to request flexible working

6.15 Equal opportunities policy

6.16 Whistleblowing policy

6.17 Retirement policy

6.18 Disciplinary policy

 

Finding and getting money

Local funding – Wrexham

7.1 Developing a fundraising strategy

7.2 Grants – fit for funding

7.3 Applying to funders

7.3.1 Accounting for volunteers’ time in funding applications

7.5 Loans

7.6.1 Fundraising events

7.6.2 Fundraising legacies

7.6.3 Fundraising donations

7.7 Introduction to procurement

7.7.1 Introduction to tendering

7.7.2 Developing a successful tender

7.7.3 Costing your tender

7.8 Trading

7.8.1 Charity shops

7.9 Giving (sources of funding)

7.10 Tax effective giving

7.10.1 Introduction to payroll giving

7.10.2 Payroll fundraising

7.10.3 Payroll giving consortia

7.10.4 Introduction to Gift Aid

7.10.5 Gift Aid Promotion

7.10.6 Gift Aid Record Keeping

7.10.7 Gift Aid FAQ

7.11 Corporate funding

7.12 Spatial European Teams

7.13 Working together to raise income

7.14 Community Investment

Managing money

8.1 Setting up a financial system

8.2 Setting a budget

8.3 Full cost recovery

8.4 Monitoring expenditure and budget

8.5 Financial controls

8.6 Annual accounts and audit

8.7 VAT

8.8 Payroll

8.9 Reserves

8.10 Pensions

8.11 Avoiding fraud

8.12 Ensuring you have a good reserve policy 

8.13 How reserves should be invested 

8.14 How to write a good investment policy 

 

Assets

9.1 Buildings

9.2 Running buildings

9.3 Land

9.4 Information Technology

9.5 Vehicles

9.6 Intellectual property

Promotion and marketing

10.1 Communications and marketing plan

10.2 Creating effective marketing and publicity materials

10.3 Preparing newsletters

10.4 Working with the media

10.5 Effective press releases

10.6 The annual report

10.7 Website development and maintenance

10.8 Accessible formats and languages

10.9 New and Social Media in the Voluntary Sector

Campaigning and influencing

11.1 Who represents me? 

11.2 Introduction to Welsh devolution and the Government of Wales Act 2006 

11.3 National Assembly for Wales and the Welsh Government 

11.4 Assembly business and committees 

11.6 Making Legislation 

11.7 The National Assembly for Wales Commission 

11.8 Petitioning the National Assembly for Wales 

11.9 The National Assembly for Wales – Basic facts and Glossary 

11.10 Local government information 

11.11 Planning a Campaign 

11.12 Campaigning and lobbying techniques 

11.13 Local Authority Plans and Strategies 

11.14 Local Government Scrutiny 

11.15 Town and Community Councils 

Climate change

12.1 Introducing climate change

12.2 Why climate change issues are important for the third sector

12.3 Climate change as part of sustainable development

12.4 Climate change social justice – impacts on vulnerable groups

12.5 Climate change and environmental justice

12.6 Climate change and energy

12.7 Climate change and housing

12.8 Climate change and livelihoods

12.9 Climate change and health

12.10 Climate change and transport

12.11 Reduce your organisation or group’s carbon footprint

12.12 Take local community level action on climate change

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