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Health Watchdog Asks People to Talk about Vascular Services

Date: February 13, 2020
Time: 11:00 am  to  1:00 pm

The independent health services watchdog for North Wales – the North Wales Community Health Council (NWCHC) – has now confirmed further dates for listening and engagement events across the region. These events will give people the opportunity to share their views and experiences of some major changes made in March of this year to the provision of Vascular Services.

The NWCHC is hosting a series of events across all six counties of North Wales, inviting NHS staff, patients, their carers and their families to talk about Vascular Services. The first two events held in Pwllheli and Bangor, were well attended and people are pleased that the NWCHC is providing the opportunity for them to air their views.

Further events will be taking place on the following dates and venues

12th February 2020 from 10.00am – 12noon at Town Hall, Bulkeley Square, Llangfeni, Ynys Mon LL77 7LR

13th February 2020 from 11.00am – 1.00pm at Ty Pawb, Market Street, Wrexham LL13 8BY

27th February 2020 from 11.00am – 1.00pm at HWB Dinbych, Smithfield Road, Denbigh LL16 3RG

28th February 2020 from 10.00am – 12noon at Amlwch War Memorial Hall, 18 Market Street, Amlwch, Ynys Mon LL68 9ET

Mr Geoff Ryall-Harvey, Chief Officer for NWCHC said ‘Since the changes have been made to some of the Vascular Services, we have been monitoring the patient experience of the service. Over recent months however, we have been aware of an increased level of concerns in respect of the impact of the service change.’

‘We have raised these concerns with the Betsi Cadwaladr University Health Board (BCUHB) and are pleased to learn that the BCUHB intends to carry out a thorough review of the performance of the service and the impact of the changes made to the service to date.’

Mr Ryall-Harvey went on to say ‘We are holding these events in order to allow people to talk to us about specific issues concerning their experiences of Vascular Services across North Wales. The events will be structured around a number of aspects such as compliments, concerns and complaints, care planning, care provision and communication.’

‘We understand that in some instances, people might wish to share experiences in a confidential way and we will ensure that there is a safe space for such discussions to take place.’

Should you wish to attend any of the events or for further information please contact the North Wales Community Health Council on tel: 01248 679284 (nb there is an answerphone system in operation – please leave a message and a member of our team will be in touch) or e-mail yourvoice@waleschc.org.uk

You can register attendance via our SurveyMe app by using the following link: https://svy.at/5xr1r

Date: February 13, 2020
Time: 11:00 am  to  1:00 pm

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