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Health and Social Care

Kite-marking Scheme – Wrexham Award for Excellence

What is the Wrexham Award for Excellence?

The Wrexham Award for Excellence is a kite-mark award scheme developed by AVOW on behalf of the Wrexham Children and Young People’s Framework Partnership.

The Framework Partnership brings together a range of partners from a variety of different agencies all of which are united in their determination to improve outcomes for young people.

How does it support young people and organisations? Why do we need it? What’s happened so far? What is the purpose of the Award? How do I get involved?

Any questions?

If you would like more information or to apply for the Wrexham Award for Excellence please contact:

Laura Williams 01978 312556 or
Children and Young People’s Research Officer
21 Egerton Street
LL11 1ND

Many organisations and providers already look for ways to include service users in the decision-making and shaping of the provision they offer. The award scheme will highlight and complement this by supporting organisations in assessing how they actively encourage and involve young people in the design, delivery and evaluation of the service.

The Wrexham Award for Excellence will provide a means by which support services can have the quality of their work recognised, celebrated and awarded and will make Wrexham shine in terms of the quality of Youth Service being delivered to young people.

The purpose of the award scheme is to:

  • Recognise and celebrate good practice.
  • Encourage organisations to review, reflect and develop their existing practice.
  • Raise the quality of services for young people in Wrexham County Borough.

The award scheme will enable young people, other organisations – both statutory and voluntary – and also potential funders to recognise your organisation as one committed to young people, continuous improvement and partnership. It will provide an independent assessment of the quality of your services and will demonstrate to everyone that you provide a well-managed service for young people.

To date, twenty six organisations have so far achieved the Wrexham Award for Excellence:

Atlas-Wrexham District Explorer Scout Unit, Barnardo’s Compass Partnership, BAWSO, Berwyn Air Cadets, Bitesize Youth Theatre, Brickfield Rangers Football Club, Caia Park Youth Team, Cais, Cefn Druids Football Academy, Clwyd Young Farmers, Dancing Shoes Wrexham, Dynamic, Erddig Youth Club, H.A.C.K, Hafan Cymru, Homestart, In2change, Inspire, John Lynn’s Black Belt Academy, Limelight Productions, Llay Youth Club, PHAB Club, Release – Nightingale House, Tanyfron Youth Club, Ty Mawr Junior Park Rangers and Wrexham Fencing Club.

Two Celebration Events have so far been held, the first in February 2010 and the second in September 2011, to acknowledge and award these organisations and to mark the roll out of the scheme to other youth services and the wider networks. The events have been attended by young people, staff, volunteers and trustees from a variety of organisations and groups around Wrexham County Borough.

Read feedback and comments from the organisations

‘Made aware of policies that I was not familiar with’

‘Highlighted some areas where improvements can be made (e.g. evaluation and monitoring) and also identified areas where we are already doing well’.

‘It is a good way to check that we’ve got all the systems we need in place to run a ‘safe’ service for young people’

‘It has been helpful to highlight what we do well and to know that we have appropriate systems in place to offer young people a good quality service.’

One of the main purposes of the Wrexham Award for Excellence is to look at different ways of encouraging young people’s participation, so an opportunity to be a ‘Mystery Shopper’ is currently being developed for young people. Under this new system, an organisation would only achieve the award if they successfully obtained a ‘pass’ from a visit or contact from a young person acting as a ‘Mystery Shopper’.

An assessment panel made up of young people and professionals is also being developed. The panel will review the submitted handbooks and will decided if the information and evidence provided meets the required criteria.

A training package for both of the opportunities is being developed and will be accredited by the Children and Young People’s University. All the young people will also be signed up to appropriate volunteer award schemes, Millennium Volunteers or Volunteer Star Awards, so that they are awarded for their efforts and involvement. If you would like any more information on any of these volunteering roles please do not hesitate to get in touch on the contact details below.

The Wrexham Award for Excellence is aimed at organisations providing a Youth Support Service, for young people aged 11-25 years. Organisations can apply regardless of size, capacity, resources or whether they are statutory or voluntary.

From the moment an organisation expresses an interest in applying, to the moment they are accredited with the Wrexham Award for Excellence, they will receive as much or as little support and guidance as they feel necessary.

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