Covid-19 means we are all working differently, but that does not mean we have stopped working. As Advocacy providers across North Wales, we realise that there are lots of things for you to consider at this difficult time. However, it is important not to forget that all individuals who face barriers to communicating their views, wishes, and feelings or understanding processes are entitled to advocacy around their care and support needs.
So please consider the following questions:
- Does the person face barriers i.e. communication, or understanding the process?
- Has someone moved in after being discharged from the hospital?
- Has someone been moved from their normal residence?
- Are they objecting to being moved?
- Did they understand what the move meant for them?
- Has their care changed?
- Did they have an appropriate family to support them in this decision?
This list is not exhaustive.
If you have clients, patients, or provide care for someone who is facing issues like these, please get in touch with one of the advocacy organisations working in your area by visiting the Age Cymru website.
Advocacy Services Available in Wrexham
| Name | What they do | Who they support | Contact |
|---|---|---|---|
| Alzheimer's Society | Support for anyone with dementia. | Anyone with dementia, whether they have capacity or can communicate or not | Phone: 01492 546870 Email: nsww@alzheimers.org.uk |
| DEWIS CIL | Deals with people who have Learning Disabilities, Physical Disabilities, Sensory Impairments or Aquired Brain Injury | Phone: 01492 588366 Email: advocacy@dewiscil.org.uk | |
| ASNEW | Advocacy Services across North East Wales | Offer advocacy to anyone over 18 with a mental health issue | Phone: 01352 759332 Email: Advocacy@ASNEW.org.uk |
| ASNEW | Advocacy Services across North East Wales | Advocacy Services in North East Wales for Carers | Phone: 01352 759332 Email: Carers@ASNEW.org.uk |
| TGP Cymru | Independent professional advocacy | Advocacy for children and young peole who are on the CP register, LAC, CIN or Care Leavers | Phone: 0800 111 6880 Email: northwalesadvocacy@tgpcymru.org.uk |
| NWAAA | North Wales Advice and Advocacy Association | Offer advocacy to over 65's in Wrexham | Phone: 01248 670852 Email: enquiry@nwaaa.co.uk |
Additional Advocacy Services
In addition to the services above, the MCA, MHA and SSWB Acts set out statutory rights to advocacy. If they apply, you may also choose from the services below.
| What is the situation? | If so... | Organisation | Contact | |
|---|---|---|---|---|
| IMHA | Are they sectioned under the mental health act, under guardianship or subject to a community treatment order or in hospital informally receiving treatment for their mental health? | If so, they have a legal right to an Independent Mental Health Advocate | ASNEW: Advocacy Services North East Wales | Phone: 01352 759175 Email: IMHA@ASNEW.org.uk |
| IMCA | Do they lack capacity and have no appropriate family / friends to consult? If not, are they facing serious medical treatment, a safeguarding concern or DoLS? or does their RPR need spport in their role? | If so, they have a legal right to an Independent Mental Capacity Advocate | ASNEW: Advocacy Services North East Wales | Phone: 01352 759175 Email: IMCA@ASNEW.org.uk |
| IPA | Do they have social care needs? If so, do they want support with care and support planning, assessment, review or safeguarding? | If so, they have a statutory right to an Independent PRofessional Advocate | NWAAA: North Wales Advice and Advocacy Association | Phone: 01248 670852 Email: enquiry@nwaaa.co.uk |
| RPR | Are they subject to a DoLS? | If they do not have someone to represent them, they have a statutory right to an Relevant Person's Representative | ASNEW: Advocacy Services North East Wales | Phone: 01352 759332 Email: RPR@ASNEW.org.uk |
Additional Contact
North Wales Community Health Council supports the public who have a concern about any NHS treatment they have received, whether in the community or a hospital setting. Contact them by phone 01248 679284 or email complaints@waleschc.org.uk
