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Home / Coronavirus (COVID-19) / Providing advocacy to people throughout the COVID-19 pandemic

Providing advocacy to people throughout the COVID-19 pandemic from North Wales Advocacy Network

Covid-19 means we are all working differently, but that does not mean we have stopped working. As Advocacy providers across North Wales, we realise that there are lots of things for you to consider at this difficult time. However, it is important not to forget that all individuals who face barriers to communicating their views, wishes, and feelings or understanding processes are entitled to advocacy around their care and support needs.
So please consider the following questions:

  • Does the person face barriers i.e. communication, or understanding the process?
  • Has someone moved in after being discharged from the hospital?
  • Has someone been moved from their normal residence?
  • Are they objecting to being moved?
  • Did they understand what the move meant for them?
  • Has their care changed?
  • Did they have an appropriate family to support them in this decision?

This list is not exhaustive.

If you have clients, patients, or provide care for someone who is facing issues like these, please get in touch with one of the advocacy organisations working in your area by visiting the Age Cymru website.

Advocacy Services Available in Wrexham

NameWhat they doWho they supportContact
Alzheimer's SocietySupport for anyone with dementia.Anyone with dementia, whether they have capacity or can communicate or notPhone: 01492 546870
Email: nsww@alzheimers.org.uk
DEWIS CILDeals with people who have Learning Disabilities, Physical Disabilities, Sensory Impairments or Aquired Brain InjuryPhone: 01492 588366
Email: advocacy@dewiscil.org.uk
ASNEWAdvocacy Services across North East WalesOffer advocacy to anyone over 18 with a mental health issuePhone: 01352 759332
Email: Advocacy@ASNEW.org.uk
ASNEWAdvocacy Services across North East WalesAdvocacy Services in North East Wales for CarersPhone: 01352 759332
Email: Carers@ASNEW.org.uk
TGP CymruIndependent professional advocacyAdvocacy for children and young peole who are on the CP register, LAC, CIN or Care LeaversPhone: 0800 111 6880
Email: northwalesadvocacy@tgpcymru.org.uk
NWAAANorth Wales Advice and Advocacy AssociationOffer advocacy to over 65's in WrexhamPhone: 01248 670852
Email: enquiry@nwaaa.co.uk

Additional Advocacy Services

In addition to the services above, the MCA, MHA and SSWB Acts set out statutory rights to advocacy. If they apply, you may also choose from the services below.

 What is the situation?If so...OrganisationContact
IMHAAre they sectioned under the mental health act, under guardianship or subject to a community treatment order or in hospital informally receiving treatment for their mental health?If so, they have a legal right to an Independent Mental Health AdvocateASNEW: Advocacy Services North East WalesPhone: 01352 759175
Email: IMHA@ASNEW.org.uk
IMCADo they lack capacity and have no appropriate family / friends to consult?

If not, are they facing serious medical treatment, a safeguarding concern or DoLS? or does their RPR need spport in their role?
If so, they have a legal right to an Independent Mental Capacity AdvocateASNEW: Advocacy Services North East WalesPhone: 01352 759175
Email: IMCA@ASNEW.org.uk
IPADo they have social care needs?

If so, do they want support with care and support planning, assessment, review or safeguarding?
If so, they have a statutory right to an Independent PRofessional AdvocateNWAAA: North Wales Advice and Advocacy AssociationPhone: 01248 670852
Email: enquiry@nwaaa.co.uk
RPRAre they subject to a DoLS?If they do not have someone to represent them, they have a statutory right to an Relevant Person's RepresentativeASNEW: Advocacy Services North East WalesPhone: 01352 759332
Email: RPR@ASNEW.org.uk

Additional Contact

North Wales Community Health Council supports the public who have a concern about any NHS treatment they have received, whether in the community or a hospital setting. Contact them by phone 01248 679284 or email complaints@waleschc.org.uk

We welcome your enquiries!

You can phone us on 01978 312556. Or use our contact form here

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