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About AVOW

Training Courses Archive | AVOW: Association of Voluntary Organisations in Wrexham
avow logo

About AVOW

Training with AVOW

AVOW provides a range of courses to enable community members to develop skills for the benefit of their voluntary and community organisations. http://sfclearningzone.org.uk provides online training to help you seek funding and support for your organisation – these will give you background of a variety of courses that are run by AVOW. Use the contact form on this site if you need any more information or contact AVOW on 01978 312556 / communitycourses@avow.org

Any training course marked with the AVOW logo can be booked on using the Online Booking Form. Unless otherwise stated the course will be held at our main office Ty Avow, 21 Egerton Street, Wrexham, LL11 1ND.

*Different rates apply for private / corporate individuals – please ask. Click on the different types of training available:


Wrexham Adult & Community Learning PartnershipIf your community group has any training needs that are not currently advertised please contact us on 01978 312556 or email communitycourses@avow.org.

We may not always be able to offer all course requests, however we will do our best to signpost groups to existing courses in the area. 

Read the Training Courses Terms and Conditions.

Fully Funded Work Based Learning with NW Training

Fully Funded Work Based Learning with NW Training

North Wales Training is a leading provider of excellent training and work programme solutions, designed for investment in staff.

We are contracted by the Welsh Government to deliver a number of initiatives within all industry sectors across North Wales. We are currently working with local hotels, public houses, cafes, councils, schools and the private sector to deliver Diplomas in the work place.

We can currently offer the following qualifications to individuals:

  • Level 2 & 3  Diploma in Hospitality Routes (food and beverage/food production/kitchen services/professional cookery) 
  • Level 2 Certificate in Licensed Hospitality Skills BIIAB (includes personal license, food hygiene and health & safety) 
  • Level 2 & 3 Diploma in Customer Service
  • Level 2,3 & 4 Diploma in Business Administration 
  • Level 2 & 3 Diploma in Retail 
  • Level 2,3 & 5 Diploma in Health & Social Care 
  • Level 2,3 & 5 Diploma in Childcare and Playwork 
  • Level 3 & 4 Diploma in Advice and Guidance 
  • Level 4 Diploma in Employer Related Services
  • Level 2 Diploma in Team Leading ILM 
  • Level 3 & 4 Diploma in Management ILM 

If this is something you would be interested in please get in touch and I would be happy to discuss further.

Social Care Apprenticeships

Social Care Apprenticeships



Are you aged 18 or over and interested in a career in Social Care?

Are you caring and understanding?

Do you like every day to be different and challenging?

Do you want to get paid while getting skilled?

Would you like to gain skills and knowledge in Social Care to help you achieve a successful career?

Yes? …..then this opportunity is for you.

Wrexham County Borough Workforce Development in partnership with Wrexham ITEC are offering a range of relevant training and experience to individuals to enable them to be fully qualified to gain employment in the Social Care sector.

If you would like to learn more about the programme, we are holding an open afternoon at Gwersyllt Resource Centre, Second Avenue, Gwersyllt, Wrexham LL114ED, on Thursday 27th July 2017, 12.30 pm – 4 pm. At this informal event, you will have the opportunity to talk to supported individuals, service managers and support workers about working in the social care sector, in addition to finding out more about the training programme.

Action in Caerau and Ely (ACE): webinar on post-CF plans

Action in Caerau and Ely (ACE): webinar on post-CF plans

Watch the webinar recording herehttp://bit.ly/2ul6jT1

By watching this webinar, participants will:

  1. Learn about the role of co-production and asset based community development in ACE’s regeneration/anti-poverty action
  2. Understand how ACE is developing its organisational sustainability for life after Communities First

Antur Stiniog and Cwmni Bro Ffestiniog

Antur Stiniog and Cwmni Bro Ffestiniog

Watch the webinar recording here

By watching this webinar, participants will:

  1. Learn about the development of a number of successful enterprises in the Ffestiniog area and about the purpose of the umbrella company, Cwmni Bro Ffestiniog.
  2. Appreciate the significance of establishing Cwmni Bro Ffestiniog and the cultural change afoot in the Ffestiniog area and how this can be an example for other communities to emulate.

Mental Health First Aid – 2 days: 28th & 31st July 2017

Mental Health First Aid – 2 days: 28th & 31st July 2017

Mental Health First Aid

Dates: 28th & 31st July 2017

Venue: Greenfield Business Centre (see attached for directions)

Contact for Booking: FCC Workforce Development Team

Email: wdt@flintshire.gov.uk

Course Aim

Mental Health First Aid (MHFA) is an internationally recognised training course now delivered in 16 countries worldwide.  The course enables front line staff to recognise symptoms of mental health problems; learn skills to provide initial help in a crisis; and guide a person towards appropriate professional help.

The course takes place in the Greenfield Business Centre, on the coast road below Holywell.  Please apply via the course application form (attached), returning it to wdt@flintshire.gov.uk.

A commitment to attend both days is essential.

*Social Services Workforce Development Team courses are open to applications from anyone in the Social Care workforce in Flintshire.  They are not intended for service users or members of the public who are receiving or participating in wellbeing or mental health programmes.

Supporting Documents: 




#desktopdata – a new series of monthly webinars from WCVA

#desktopdata - a new series of monthly webinars from WCVA




On 25 May 2018 the General Data Protection Regulation (GDPR) will come into force.  To help you prepare, WCVA is launching a series of free monthly #desktopdata webinars looking at a range of data protection topics.  We are delighted to be working with the Information Commissioner’s Office (ICO) on these sessions.  The first session GDPR: 12 steps to take now will be on Friday 26 May at 12pm and is anticipated to be no more than 45 minutes.

The webinar will go through a number of useful steps that your organisation should take in order to prepare for the new regulation, including an overview of the GDPR.  There will also be the opportunity to ask questions.

To register please email training@wcva.org.uk
Get involved in future sessions

The next #desktopdata sessions will cover a variety of topics such as fundraising and data protection, cyber security and privacy notices and will be taking place on the following dates:

  • June 26 – midday
  • July 25 – midday
  • August 22 – midday


Get in touch to register your interest by emailing training@wcva.org.uk

Can’t make it?
If you can’t make the sessions, don’t worry they will be recorded and available to view online but please register your interest so that we can let you know when they become available.

What should we cover next?
We want you to tell us which topics will be most useful to you. Please contact us with your suggestions for future sessions and help us tailor our data protection webinars to your needs.

Webinar: Workplace Growing – 3rd August

Webinar: Workplace Growing - 3rd August



Date: Thursday 3rd August

Time: 2pm until 2:30pm

Introducing growing spaces to your workplace brings huge benefits for your staff or volunteers, the local community and environment, and you as an employer. Creating a space for your staff or volunteers to grow together can provide informal and productive team building activities with the additional benefits of making your workplace greener and healthier. Research shows that access to green spaces and nature, no matter how small, can lead to an increased sense of wellbeing amongst employees and reduced absenteeism. Join us as we show how these benefits are easily available to organisations with just a small investment of time and clever use of resources, and will help deliver sustainability, health, and wellbeing objectives.

The webinar will provide information on:

  • What benefits you can expect to achieve through workplace growing
  • Finding out what will work for your organisation
  • How to set up workplace growing spaces
  • Examples of flourishing workplace growing

To register please visit: https://www.eventbrite.co.uk/e/webinar-workplace-growing-tickets-35910777101

Webinar: The Air we Breathe – 8th August

Webinar: The Air we Breathe - 8th August




Date: Tuesday 8th August

Time: 2pm until 2:30pm

by Environet Cymru WCVA

In the UK, air pollution is estimated to contribute to 40,000 premature deaths a year, costing the UK economy more than £20 billion. The role of indoor air pollution is thought to exacerbate this and, with more of us spending an increasing amount of time indoors, what are the options for simple, cost-effective ways to improve your indoor air quality? Join Clare Sain-ley-Berry from WCVA’s Environet team to explore the role of the humble office plant in this growing health challenge.


To register please visit: https://www.eventbrite.co.uk/e/webinar-the-air-we-breathe-tickets-35964933083


Drug and Alcohol Awareness Course – 8th & 9th August

Drug and Alcohol Awareness Course - 8th & 9th August

Multi-Agency Accredited Training:

Drug and Alcohol Awareness

ciasIn collaboration with the North Wales

Substance Misuse Workforce

Development Training Group

Dates Town County Times
1st & 2nd August Rhyl Denbighshire 9.30am – 4.30pm
8th & 9th August Wrexham Wrexham 9.30am – 4.30pm
15th & 16th August Caernarfon Gwynedd 9.30am – 4.30pm
31st August & 1st September Colwyn Bay Conwy 9.30am – 4.30pm
7th & 8th September Llangefni Anglesey 9.30am – 4.30pm
12th & 13th September Shotton Flintshire 9.30am – 4.30pm


This training is for those who work within the substance misuse sector, across the six counties of North Wales. It will be especially helpful for workers who are indirectly involved with substance misuse issues (i.e. teachers, police, housing workers, community support groups, receptionists etc). Each course will be interagency with participants from a variety of organisations.

Course Aims:

To increase awareness of the fundamental principles associated with the recognition and management of drug and alcohol misuse.

Learning Objectives:

By the end of the course, participants will have an increased awareness of:

  • the physical and psychological effects of drugs and alcohol
  • the treatment options available to drug and alcohol users
  • UK drug and alcohol laws
  • the appropriate support agencies available for drug and alcohol users.

Course accredited by Wea Cymru at OCN Level 2.

Participants will receive an information pack and workbook, and certificate of attendance for the course.

This course is provided FREE OF CHARGE.

Refreshments and a buffet lunch will be provided on each day.

To reserve your space, please complete and return the booking form to the CAIS Learning and Development.

For further details, please contact the CAIS Learning and Development at:

Station Court, 41 – 43 Station Road, Colwyn Bay, LL29 8BU

Tel. 01492 523827 Fax. 01492 523829

Email. bookings@cais.org.uk


Webinar: Building financial resilience in public services – 8th August

Webinar: Building financial resilience in public services - 8th August

About the webinar

The aim of this webinar is to share new approaches to building financial resilience (including examples of good practice) and identify the key barriers and how to overcome them.

With the ever changing public service landscape in Wales, organisations need to put greater emphasis on flexibility, adaptability and a long-term perspective in their financial management. This means being responsive, robust and resilient.

Most public sector organisations manage their finances proficiently and have become lean. However, with significant funding gaps forecast in future years, how can they continue to be financially resilient?

A plan is needed!

We recently published a report: Savings planning in councils in Wales which focused on the development, delivery and monitoring of savings plans in councils in Wales. Overall we concluded that medium term financial planning is generally effective, but short comings in savings planning present a risk that some councils will not achieve the savings they need to make.

A well-considered Medium Term Financial Plan (MTFP) is a critical process that supports an organisation’s resilience and financial sustainability. The MTFP may be put together by the Finance Team, but must be owned by the decision makers and those that deliver services.

Who the webinar is for

This webinar is aimed at the following public sector members, officers; including:

  • Heads of Service
  • Service/operational Managers for major operational delivery
  • Budget holders
  • Section 151 Officers & Finance Managers
  • Cabinet Members with budget and planning as part of their portfolio.

Where and when 

12- 1pm, 8 August 2017

Booking information

To register for the webinar, please complete our online booking form. 

Joining instructions are circulated 1-2 weeks before the event. Please ensure you provide your email address when booking a place to ensure that we can send information to you.

If you are planning to listen to the webinar with a colleague, please provide us with their name(s) so we can accurately record attendance.

For further information on the event, please email good.practice@audit.wales


ACAS: Managing Holidays – 10th August

ACAS: Managing Holidays - 10th August

Venue: TBC, Wrexham

Date: 10/08/2017

Time: 09:30 – 13:00
Price: £105.00 per person (Please note our training events are VAT exempt)

To book now 

* Max of 4 delegates per organisation. Please call Acas on 0300 123 1150 or email events@acas.org.uk if numbers exceed this or for more details about the training session.


This half day course will cover the main provisions of managing holidays in accordance with the working time regulations, the impact the regulations could have on your business, and help you identify the areas of any existing policies and procedures you may need to review. The training includes trainer led discussion on landmark cases and affords delegates the time to explore the issues and embed their learning.

Business need

Every employee in every UK business has a statutory right to paid holiday.
The number of calls to our helpline though, tells us that managing these entitlements effectively can be a real challenge; particularly given the number of recent case law developments.
This course has been designed to provide you with the answers to all the most popular queries that we receive from employees on our helpline including:

    • The differences between the European Working Time Directive and the Working Time Regulations.
    • Holidays and sick leave
    • Carry over of holiday
    • Entitlement to holiday pay in lieu on termination
    • Calculating holiday pay for part time and shift workers
    • Holiday entitlement and Maternity leave
    • Managing holiday leave requests
    • Unauthorised absence and holiday.

Suitable For

Small business owners/ Managers, all line managers and HR professionals who are either new to working time legislation or where their knowledge and or experience are very limited.


  • Overview of the Working Time Directive and the Working Time Regulations
  • Case Studies on :
      • Typical holiday calculation situations
      • Sickness absence and holidays
      • Termination / dismissal / resignation or redundancy
      • Maternity leave
      • Part time / Shift workers
  • Landmark cases, potential future changes and their impact on your business

ACAS: Equality, Diversity and Discrimination: The Essentials – 15th August

ACAS: Equality, Diversity and Discrimination: The Essentials - 15th August

Venue: TBC, Wrexham

Date: 15/08/2017

Time: 09:30 – 13:00
Price: £105.00 per person (Please note our training events are VAT exempt)

To book now 

* Max of 4 delegates per organisation. Please call Acas on 0300 123 1150 or email events@acas.org.uk if numbers exceed this or for more details about the training session.


This half day training session covers the essentials of Equality and Diversity that all organisations, employee representatives and HR professionals need to be aware of.

We’ll be covering the different types of discrimination – including the nine protected characteristics – and sharing good practice that you can adopt and promote within your organisation.

The session will include the most recent changes brought about by the Equality Act.

Business need

Make sure you’re getting it right and not making costly mistakes.

By attending this course delegates will gain insight into key areas including:

    • equality issues and the law
    • the implications of getting it wrong
    • top tips to help you get it right
    • how to deal with issues should they arise
    • best practice in equality and diversity in the workplace

All delegates will receive an electronic certificate of attendance for their participation in the training.

Suitable For

HR Specialists; Employment Relations Specialists; Employee Representatives; MD’s/CEO’s; Owners of small and medium sized businesses; Managers and Supervisory staff; Finance Directors and Company Secretaries.


This half day session will cover:-

    • Discrimination Law
    • Types of Discrimination
    • Protected Characteristics
    • Where the Equality Act does not apply
    • When Positive Action can be applied
    • What an Equality Policy should include
    • Good practice in recruitment processes

Have a large group of staff to train? 

To save you time and money, we can deliver bespoke training at your workplace. To find out more contact our Customer Services Team on 0300 123 1150.

To Book please visit: http://bit.ly/2sHUu7n

Max of 4 delegates per organisation. Please call Acas on 0300 123 1150 or email events@acas.org.uk if numbers exceed this or for more details about the training session.

Mental Health Awareness and Support – 4th September

Mental Health Awareness and Support - 4th September


Course aims

People with a learning disability have higher chances of experiencing mental health issues than other people in society. Statistics show this can be up to 40% of the learning disability population.

But what is a mental health issue? Why does it affect so many people and how can we make a difference to sufferers?

This one day course aims to give a broad understanding of a range of mental health issues, of how to recognise them and most importantly how to respond effectively. It looks at factors that cause poor mental health, how to respond to emergency situations like suicide risk and approaches to promoting good mental health.

The course will also cover key aspects of relevant legislation including The Mental Health Act 1983, Mental Capacity Act 2005 and other legislation

Course includes

  • What is mental health and what are mental health issues?
  • What affects mental health? A look at mental health, community and society.
  • How to offer person-centred mental health support in the learning disability sector.
  • Responding to a risk of suicide.
  • Ways to improve mental health and well-being.
  • The legal framework and Mental Health.

Designed for

This course is aimed at staff and managers working with people with learning disabilities. However, anyone wanting to know more about mental health can learn from it, apply it to those around them and help improve their own health and well-being.

Forthcoming Training dates

  • Cardiff
  • Wrexham


Member rate £137
Non Member £158
Person with a learning disability £53
Parent or family carer £53
Paid carer supporting someone on the day £53

Project Griffin – How to Reduce and Respond to Terrorism -7th September

Project Griffin - How to Reduce and Respond to Terrorism - 7th September

Project Griffin: Protect yourself, your staff, your business and your community


Date and Time: 09:30 – 11:30 BST, Thu 7 September 2017

Location: Ty AVOW, 21 Egerton Street, Wrexham, LL11 1ND

Project Griffin is the national counter terrorism awareness initiative for business produced by NaCTSO to protect our cities and communities from the threat of terrorism.

The aim of Project Griffin is to:

  • Help understand the threat from terrorism to the UK
  • Guide individuals on what to do if they find themselves involved in a terrorist incident or event that
  • Leads up to a planned attack
  • Enable people to recognise and report suspicious activity

Project Griffin holds briefing events to increase public and staff awareness of how best to reduce and respond to the most likely types of terrorist activities. The events are presented by trained police advisors delivering a range of CT awareness modules.

Book your place at: http://bit.ly/2uArnby

Communicating Through Touch – 28th September

Communicating Through Touch - 28th September


Course Aims

This one day workshop will help those that care for someone with an Autism Spectrum Disorder (ASD) or a learning disability to use touch to help communication, relaxation and the relief of stress and anxiety.

The techniques you will learn during this workshop will help you and the person you care for engage and communicate together, relieve stress and feel more positive.

The techniques explored on this course centre on touch, communication and relaxation and will be useful tools that carers and parents can use in everyday situations.

Course incudes:

  • How to build up trust before touch is introduced
  • Intensive interaction
  • Specific techniques to engage with someone with ASD using voice, sound and touch
  • The effects of music
  • Guidelines for appropriate use of touch and holistic massage.

Designed for:

Anyone in a support or caring role for someone who has an Autistic Spectrum Disorder (ASD) or a learning disability.

This course is facilitated by experienced session leaders fromTouch Trust

Social Care and Well-being (Wales) Act 2014

This course helps individuals and organisations meet the Common Considerations for Care and Support Planning (Part 4 Code of Practice).

Learning Disability Wales’ Training is part of our Valued Lives project

Valued Lives Web     WG Part Funded

Forthcoming Training date

  • Wrexham 


Member rate £137
Non Member £158
Person with a learning disability £53
Parent or family carer £53
Paid carer supporting someone on the day £53

Mindfulness, Group Sessions – 6th September to 25th October

Mindfulness, Group Sessions - 6th September to 25th October


Helping with Mild to Moderate Mental Health Difficulties

Telephone assessment needed for the following courses –
please ring 0300 777 2257 for more details

8 weekly sessions from 6th September – 25th October, 2017
Wednesdays, 6:30pm – 9:00pm
Plus one full day session on Saturday (date to be confirmed) | 10:00am – 4:00pm
3 Belmont Road | Wrexham LL13 7PW

Please note: We encourage people to contact us and register their interest in any of the courses listed below as this helps us plan appropriate times and dates. Even if no sessions are currently available for the course(s) that appeal(s) to you, we will put something on as soon as we can if we know there is sufficient interest.

This is an experiential course, i.e. learning through the reflection of doing, which allows you to develop greater self-awareness, live fully in the moment and be more in touch with yourself.  Practising with a number of techniques and approaches, you will be able to integrate mindfulness into all aspects of your life and realise the benefits. The course runs for 2.5 hours each week and includes one full day of practice.  Manual and guided practice CDs are provided to support you at home and in your ongoing mindfulness development.

Managing Stress & Anxiety, Group Sessions – 5th September – 10th October

Managing Stress & Anxiety, Group Sessions - 5th September - 10th October



Telephone assessment needed for the following courses –
please ring 0300 777 2257 for more details

6 weekly sessions from 5th September – 10th October, 2017
Tuesdays (times to be confirmed)
3 Belmont Road | Wrexham LL13 7PW

Please note: We encourage people to contact us and register their interest in any of the courses listed below as this helps us plan appropriate times and dates. Even if no sessions are currently available for the course(s) that appeal(s) to you, we will put something on as soon as we can if we know there is sufficient interest.

 Managing Stress & Anxiety, Group Sessions

This course is made up of interactive workshops designed to help you manage difficult emotional states.  During the interactive sessions you will get to explore and understand more about what is causing your stress and why you are getting anxious.  You will discover how to change the way you are thinking about this and also learn some great practical ways to help you relax and reduce the stress and anxiety you are experiencing.

ACAS: Managing Discipline and Grievance – 20th September

ACAS: Managing Discipline and Grievance - 20th September

Venue: Croesnewydd Hall, Wrexham

Date: 20/09/2017

Time: 09:30 – 16:00
Price: £105 per person (Please note our training events are VAT exempt )
To book now 

* Max of 4 delegates per organisation. Please call Acas on 0300 123 1150 or email events@acas.org.uk if numbers exceed this or for more details about the training session.



This course will help develop your knowledge and skills when managing or conducting employee discipline and or grievance procedures.

Business need

The law requires employers to act reasonably in their discipline of employees, and in dealing with complaints and grievances. This is because poorly handled processes can lead to unnecessary, and costly Employment Tribunals. The industry recognised guide to managing discipline and grievance in the workplace is the Acas Code of Practice, and Employment Tribunals can increase penalties for employers who have not followed this.

Having effective and compliant procedures in place can encourage employees to observe the rules and maintain workplace standards. If staff problems are settled early, they become less time consuming and are less likely to damage working relationships, therefore improving staff motivation and productivity.

Delegates who attend this event will learn new conflict management techniques and gain a deeper understanding of the legal background which underpins the tribunal process, including the Acas Code of Practice on Discipline and Grievance. 

All delegates will receive an electronic certificate of attendance for their participation in the training.

Suitable For

MDs, board members, staff and line managers, supervisors, HR and personnel professionals, heads of department, employee representatives.


This course will cover:

    • The Acas Code on disciplinary and grievance procedures: how to use it
    • Resolving issues informally and when formal action is necessary
    • Setting of clear rules and how to communicate them
    • The importance of record keeping
    • Holding a disciplinary or grievance meeting – and how to conduct it
    • Deciding when an internal investigation is necessary and what it should consist of
    • Taking appropriate action and the proper use of penalties and sanctions
    • Dealing with appeals

safeTalk – Monday 25th September

safeTalk - Monday 25th September



Date: Monday 25th September, 2017
Time: 6:00pm – 9:00pm
Location: 3 Belmont Road | Wrexham LL13 7PW
Cost: £20

safeTALK is a 3 hour training course that can help you make a difference. Know what to do if someone’s suicidal by following the easy to remember TALK steps – Tell, Ask, Listen and Keep-safe. These practical steps offer immediate help to someone having thoughts of suicide and helps you both move forward to connect with more specialised support.

Course Aims:

  • Identify people thinking of suicide
  • Overcome barriers in talking about suicide
  • Identify reasons we may miss, dismiss or avoid suicide
  • Practice using the 4-step model of suicide alertness
  • Connect people at risk of suicide with further appropriate help

The safeTALK course was developed by LivingWorks in Canada and is delivered worldwide. It complements the more comprehensive 2 day ASIST course by conveniently widening the net of suicide alert helpers to ensure that thoughts of suicide aren’t missed, dismissed or avoided. The safeTALK course is based on the principles of maximum dissemination and minimum cost.

ASIST supports the National Service Framework (NSF) Standard 7, which looks at suicide prevention.

To find out more, please call 01978 364777 or email info@abfwxm.co.uk

ACAS: Getting the best from your workplace: Engaging with staff – 29th September

ACAS: Managing Discipline and Grievance - 20th September

Venue: TBC, Wrexham

Date: 29/09/2017

Time: 10:00 – 16:00
Price: £245 per person (Please note our training events are VAT exempt )
To book now 

* Max of 4 delegates per organisation. Please call Acas on 0300 123 1150 or email events@acas.org.uk if numbers exceed this or for more details about the training session.


This course will look at a range of ways to engage with staff and get more from your workplace – from recruiting and managing people to addressing and rewarding performance across a range of job types.

The course aims to give delegates skills and tips on getting more from your people. We will look at the different types of contracts and working patterns you can offer workers to maximise flexibility and performance and delegates will have the opportunity to learn more about properly engaging and consulting with staff.

This event is designed to give people managers new skills and valuable lessons they can take back into their organisation to help improve productivity and efficiency on an ongoing basis.

Business need

Do you or your managers know how to successfully engage with staff and the difference positive engagement can make?

Are you aware of the different types of workers you can employ and the different working patterns you can choose to help increase productivity?

Do you know how to maximise your staff resources by offering alternative ways of working?

How confident are you that you or your managers are properly communicating and consulting with staff? And how well are you listening and taking on board feedback?

How engaged are your staff in helping to create success for your organisation?

Suitable For

Line Managers, Team leaders, HR Managers, Business owners, Employee Representatives.


The course will:

• Describe what employee engagement is

• Explain the benefits of working more effectively with staff

• Explore how to communicate effectively with staff

• Provide information on different ways of working

• Explain why engaging with staff matters 

ACAS: Managing Conflict – 6th October

ACAS: Managing Conflict - 6th October

Venue: TBC, Wrexham

Date: 06/10/2017

Time: 10:00 – 16:00
Price: £245 per person (Please note our training events are VAT exempt )
To book now 

* Max of 4 delegates per organisation. Please call Acas on 0300 123 1150 or email events@acas.org.uk if numbers exceed this or for more details about the training session.


This training session will explore the causes and effects of conflict at both an individual and organisational level. We will provide insights into the different ways people react to conflict and how this can ultimately affect productivity.

The event will give delegates the skills, knowledge and confidence to identify issues earlier and to deal with conflict more effectively. The event is based on Acas’ unique experience in resolving conflict in the workplace and our insight into the behaviours that can often damage working relationships.

Business need

Dealing with conflict when it happens, and addressing the root causes of conflict at the earliest opportunity, can ultimately save you time and money. It can also help improve productivity levels in your teams and within your workplace as a whole. But what is the best approach to take? And where does the management role fit in?

This event will equip you with key skills that can help address the issues that can cause conflict in your workplace, reducing the need for more formal processes.

Suitable For

Line Mangers, Team Leaders, Department Heads, HR Managers, Business owners, and anyone with management responsibility.


The event will:

• Explore the causes and effects of workplace conflict.

• Explain the different reactions people have to conflict.

• Define the benefits of facing conflict early.

• Identify your own conflict management style.

• Provide techniques for managing conflict effectively

• Identify the skills needed to manage conflict more effectively.

• Identify ways in which you can help others reduce future conflict

• Explore ways of reviewing conflict management approaches



Mental Capacity Act and Deprivaton of Liberty Safeguards – 16th October

Mental Capacity Act and Deprivaton of Liberty Safeguards - 16th October


The March 2014 Supreme Court Judgment lowered the threshold at which care arrangements may amount to a deprivation of liberty and therefore require authorisation either through DoLS arrangements or by an application to the Court of Protection.

Course Aims

This course will help you understand recent changes to the Deprivation of Liberty Safeguards (DoLS) and the need to demonstrate that care arrangements are lawful and correctly authorised.

The course will enable staff to continue to follow the original intentions of the Mental Capacity Act (MCA) and the Human Rights Act: that people with diminished ability to make decisions should participate as fully as possible, be able to make important choices where able and that substituted decision making should be both person-centred and fully accountable.

After this course you will:

Have an enhanced awareness of basic MCA concepts.
Be aware of how the new threshold for a deprivation of liberty applies in your work setting.
Have a greater understanding of ‘best interest’ and proportionate restrictions in care planning.
Understand the role of the Court of Protection.
Have received practical advice about:
Making applications – the use of Urgent and Standard Authorisations.
Considering applications to the Court of Protection for DoL outside care homes and hospitals.
Producing a DoLs policy in your organisation.
Notification of changed circumstances to the ‘Supervisory Body’ and notification of deaths to the Coroner.
Designed for

Managers and staff in organisations running care homes and supported living schemes for people with a learning disability and autistic spectrum disorders, particularly staff responsible for:

making support arrangements and producing care plans
liaising with involved professionals and commissioners of services
producing agency policies
This course is also suitable for advocacy staff and others who a need to know about the changes to the law.

Learning Disability Wales’ Training is part of our Valued Lives project

Valued Lives Web WG Part Funded

Forthcoming Training dates: Wrexham 16 / 10 / 17

Member rate £137
Non Member £158
Person with a learning disability £53
Parent or family carer £53
Paid carer supporting someone on the day £53

ACAS: Appraisals and Performance Management Skills for Line Managers – 10th November

ACAS: Appraisals and Performance Management Skills for Line Managers - 10th November

VenueCroesnewydd Hall, Wrexham

Date: 10/11/2017

Time: 10:00 – 16:00
Price: £245 per person (Please note our training events are VAT exempt)

To Book please visit: http://bit.ly/2tEM5q9

Max of 4 delegates per organisation. Please call Acas on 0300 123 1150 or email events@acas.org.uk if numbers exceed this or for more details about the training session.



In a difficult economic environment it is important that businesses get the best from their staff.

This course will enable delegates to understand performance management at work and how to operate a policy successfully.

Business need

Organisations can achieve the best results from their employees by managing performance within an agreed framework of planned goals, objectives and standards. Organisations which have a performance management system also have staff who understand the standards required of them, staff who are able to prioritise their work and know how it fits into the overall aims of the organisation. Good performance management includes the identification of staff development needs, and ensuring that people have the knowledge and skills needed to make the organisation successful. In this training session we show you how to manage performance by engaging staff in agreeing objectives, setting standards and giving feedback.

Suitable For

MDs, Managers and supervisors who manage staff or oversee the management of staff.

I found the appraisal training very informative and it will help me a great deal with my new job role as administration manager.


  • Setting performance management within the organisational framework
  • The dos and don’ts of appraisal
  • Setting objectives and monitoring against objectives
  • Giving Feedback

ACAS: Conducting Investigations – 15th November

ACAS: Conducting Investigations - 15th November

Venue: TBC, Wrexham

Date: 15/11/2017

Time: 10:00 – 16:00
Price: £245.00 per person (Please note our training events are VAT exempt)

To Book please visit: http://bit.ly/2tclsYl

Max of 4 delegates per organisation. Please call Acas on 0300 123 1150 or email events@acas.org.uk if numbers exceed this or for more details about the training session.


This full day event looks at how to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Business need

There are many reasons for holding an internal investigation in the workplace. Investigations are held to clarify and establish the facts of an individual case and to assist in a decision as to whether there are grounds to call a disciplinary hearing, or dismiss a member of staff. Employers could be held liable if a poor investigation leads to an unfair dismissal.

This course covers key techniques, procedures and checklists to help ensure that you are considering all the critical factors and that you undertake the process in a fair and un-biased manner.

Delegates will develop valuable understanding of what the law requires and will learn key skills in the investigation processes, such as analysis and report writing.

All delegates will receive an electronic certificate of attendance for their participation in the training.

Suitable For

HR and personnel professionals, line-managers, supervisors, heads of department, Monitoring Officers, Company Secretaries, employee representatives and legal practitioners.


This course will cover:

  • The legal background and burdens of proof
  • Purpose and stages of disciplinary procedures
  • The responsibilities of the employer
  • The rights of the employee
  • The stages of an investigation
  • Listening and questioning techniques
  • The role of suspension
  • Case for dismissal
  • Writing the report and presenting findings

ACAS: Managing an Ageing Workforce – 13th December

ACAS: Managing an Ageing Workforce - 13th December

Venue: TBC, Wrexham

Date: 13/12/2017

Time: 09:30 – 16:00
Price: £170 per person (Please note our training events are VAT exempt )
To book now 

* Max of 4 delegates per organisation. Please call Acas on 0300 123 1150 or email events@acas.org.uk if numbers exceed this or for more details about the training session.


This full day event will focus on the benefits and challenges of managing a multi-generational workforce. It will provide you with practical guidance on recruiting and retaining older workers, achieving a healthy work-life balance for employees, performance management, retirement and recognising the most common health concerns that can affect older workers.

Business need

Individuals are living longer and therefore often working longer too.

This offers valuable opportunities for organisations but it can also present some challenges and new considerations. Those organisations that embrace the opportunity will gain significant advantage by recruiting and retaining key talent and improving engagement and productivity of their employees across all ages.

However, failure to address certain aspects of managing an ageing workforce could cause significant risk or damage to an organisation in terms of:

    • Performance management
    • Attendance
    • Resourcing and planning
    • Loss of key talent
    • Lowering productivity levels
    • High costs associated with potential age discrimination claims.

This event provides delegates with the knowledge and confidence to manage an effective multi-generational workforce.

It will also provide a valuable overview of current legislation and employer responsibilities.

All delegates will receive an electronic certificate of attendance for their participation in the training.

Suitable For

Delegates from all sectors of industry including: Managers, supervisors, team leaders, HR professionals, business owners, Trade Union representatives, employee representatives and individuals who wish enhance their CPD.


This event will be interactive with group discussions, exercises and case studies. It will include:

  • The benefits of a multi-generational workforce
  • Effective ways of working together
  • How to recruit and retain older workers
  • Managing performance and workplace discussions
  • Succession planning
  • Employment law and discrimination
  • Health and wellbeing
  • Retirement without a default retirement age

Work Welsh with Learn Welsh Cymru – Ongoing

Amazon Web Services Re:Start – Ongoing

Fully Funded NVQ’s for Volunteers

Fully Funded NVQ's for Volunteers - ongoing


Coleg Cambria have on offer a limited number of fully funded NVQ’s for volunteers who have sustained their volunteering placement. The opportunity covers NVQ’s in Retail, Customer Service & Supporting Teaching in Schools.

An NVQ can take up to a year to complete therefore please consider this when discussing this with interested volunteers.

If you are interested contact the college as soon as possible, spaces are limited.

If you have any further questions please feel free to talk with Gari Thomas by mobile on 07738 12478 via a landline at 01978-267189 or via email at gari.thomas@cambria.ac.uk.

All Wales Public Service Graduate Programme 2018

All Wales Public Service Graduate Programme 2018

The Cabinet Secretary for Local Government and Finance has agreed to a two year “All Wales Public Service Graduate Programme” pilot commencing in September 2018.

The aim of the graduate programme will be for us to prepare a group of aspiring leaders who are equipped to work in the public service in Wales and who are invested in the future of public services and the citizens that we all serve.  The programme will support the Welsh Government’s vision of ‘One Welsh Public Service’, be in the spirit of the Well-being of Future Generations (Wales) Act and will be the first of its kind.

For more information you can read the prospectus here:all-wales-public-service-graduate-programme-2018


or contact Elaine Jones on 0300 0256687  or email allwalesgrads’wales.gsi.gov.uk

Find a quality First Aid course at a location near you!

Find a quality First Aid course at a location near you!


As leaders in first aid training, we understand your need to reduce costs and save time when booking courses for your staff. That’s why we offer first aid and health and safety courses at conveniently located training venues across the UK, so you don’t have to look far to find quality training.

Whether you’re looking for a venue near to work or home, or booking for a team around the country, finding a British Red Cross first aid course is easy. Simply visit our website where you can browse by region or search by town/postcode to find a conveniently located course.


If you have a group of up to 15 people who need training, we can even come to you. We can deliver courses on your premises or a location of your choice, offering the flexibility to train at a time and date to suit the group and with the benefit of learning in a familiar environment.

Other benefits of training with us include:

> 99 per cent customer satisfaction rating (based on 2016 delegate feedback)
> unrivalled reputation for quality and excellence, built up over 35 years
> automated external defibrillator (AED) training as standard on all first aid at work courses.

Train with a name you can trust – to find out more about what we offer, download our brochure, visit our website or speak to one of our advisors on 0845 485 3497.

Book a course

Volunteer Induction course available

Volunteer Induction course available


Is your organisation recruiting and supporting volunteers?
Would you like them to access an accredited, generic volunteer induction course?

FLVC are offering a two day Volunteer Induction Course for volunteers/potential volunteers linked to organisations based in Flintshire.

The Course is accredited with WEA Cymru (2 credits at Entry Level 2) and includes general aspects of :
• Health and Safety
• Equal Opportunities
• Confidentiality
• Boundaries
• Support and Supervision of Volunteers
• Basics of Safeguarding (very brief introduction)

The course can be adapted to explore the Volunteering roles within the organisations represented by the attendees – (Organisations are asked to share their Volunteer Role Descriptions with FLVC prior to the course)

Course Title: Induction for Volunteers 
Entry Level 2
Credit Value:
Number of hours:
10 (over two days or three evenings)
Cost per participant:
From FREE to £80 (dependent on your organisation’s income threshold)

The course is delivered in a structured, but informal manner and participants are offered the opportunity to complete a short portfolio of evidence to submit for Accreditation of their work (optional).  Participants will be supported by the FLVC Volunteer Centre staff team throughout the course.

For more information please contact: Emma Gough, Volunteer Development Officer, FLVC

Tel: 01352 744000
Email: info@flvc.org.uk

The Open University Business School Open Learning courses

The Open University Business School Open Learning courses

Open Uni

New voluntary sector courses

Badged open courses

Two new courses relating to the voluntary sector will be available through OpenLearn this year as free online badged open courses (BOCs). These free courses are aimed at learners working (or aspiring to work) as paid members of staff or as volunteers in voluntary or community organisations:

Introducing the Voluntary Sector covers the context and features of voluntary and community organisations including: the structure and history of the UK voluntary sector; values and beliefs; funding issues; understanding stakeholders; power and empowerment; the role of volunteering.

Working in the Voluntary Sector focuses on the practicalities of working or volunteering in voluntary and community organisations including: working with volunteers; marketing and communication; budgets; fundraising; taking part in meetings; working in teams and partnerships; building resilience.

Each free course is 8 weeks long and involves 3 hours per week of study.

The Open University is building on years of knowledge, experience and research into Open Educational Resources (OER) with its release of innovative new badged open courses. These have been developed in response to the needs of informal learners who are seeking access to study skills and to have their learning recognised. Digital badges issued with each BOC and accompanying statement of participation certificate show that learners will have not only read full online courses but will have had to have passed online quizzes to earn their digital badge and OU certificate.

Pilot research has shown that this will help informal learners build confidence and motivation for learning, providing a record of achievement which they can share with friends, learner communities, employers and educational institutions. Learners will be able to display their completed badges publicly or privately in their My OpenLearn profile and link to other platforms, such as LinkedIn, Twitter and Facebook.

For further information on free courses from The Open University, visit the OpenLearn website.

Online Educational Resourses (in development)

If you are interested in developing leadership within small and medium-sized voluntary organisations, why not enrol on our two new free leadership courses – coming in autumn 2016. The courses are open for anyone interested in learning about and developing leadership in the context of voluntary organisations. You do not need to be in a position of seniority to enrol. Volunteers and professional staff at any level are welcome – a key argument made in the courses is that leadership can come from anywhere.

The first five-week course, available via OpenLearn, Developing leadership in voluntary organisations: an introduction, unpacks what we understand by leadership in relation to voluntary organisations: the course explores this rich concept from a number of different perspectives. Taking its lead from the framework developed by the renowned leadership scholar Keith Grint, we approach leadership as something that is brought to life via people, positions, results, purpose and processes. Each element of the course will seek to both explore and enrich understanding of leadership in voluntary organisations but also invite learners to develop key skills that will be of practical value in the workplace.

Sitting in a space between private passions and public responsibility, voluntary organisations ask vital questions of society, of what it notices and values. Working from this premise, we can think of these organisations and, by extension, those people working in them, as occupying an important social and political leadership role. Yet the sector also faces a number of challenges and so is presented with a need to revitalise its sense of leadership.

With this in mind, we offer an eight-week Badged Open course, Developing energetic collaborative leadership for voluntary organisations.

So why collaborative leadership in particular?

Strongly driven by a sense of ethical purpose and the passions of those who found them, voluntary organisations can generate energy and deliver huge benefits for those who need them the most. This same energy can also be said to present a related antagonist in the shape of over-dependence on strong individuals, a situation that is both unsustainable and exhausting for those involved.

The sector, in its increasing dependence on competing for government grant money and contracts can be said to be fulfilling a vital public duty, performing a function that government agencies are unable to fulfil. Or it could be said that in competing for funding that voluntary organisations risk losing their sense of identity, independence and the sense of a coherent voluntary sector (rather than a collection of autonomous units in competition).

Finally, the explosion of digital technology and social media, with its related effects on how people relate to the world around them, politically and socially, surely holds major challenges for how voluntary organisations think of themselves and how they organise themselves.

The course will meet these challenges head-on by seeking to develop a form of leadership that is political (in the non-partisan sense of working with and against power), collaborative and concerned with keeping an energetic identity alive.

We will draw on a mix of contemporary and historical video and text-based case studies from the sector, so that leadership is developed against a live context. Running alongside these case studies will be a continuous dialogue, a live debate and discussion between learners.

Most importantly, the course will seek to develop a vibrant community of leadership within the voluntary sector, one that connects the academic, voluntary sector and political worlds, bringing together people committed to fresh thinking. With this in mind, a regularly updated blog will explore and provoke in more depth, inserting important academic questions and contributions from the sphere of leadership, as well as posing important questions to academia from the world of practice. We will also seek to establish face-to-face forums, allowing people to meet up informally, invite speakers and chew over pressing issues for organisations and the sector.

Social Care Workforce Development Partnership

Social Care Workforce Development Partnership


Please find the following link to Wrexham County Borough Council’s main Workforce Strategy page, including 2015-16 training brochure. The documents are updated annually as they are finalised, so will update in time.


Training for Carers / Support Workers

Training for Carers / Support Workers

‘The Touch Trust Training and ‘Communicating through Touch’ programme ‘

Through its licensed creative movement programme the ‘Touch Trust’ makes a significant difference to the lives of individuals in the disabled community.

Using techniques based on Laban’s creative educational movement, babies and their mother, adults and their carers; even those with dementia benefit enormously, especially in their self-confidence and self-esteem as they experience success! In addition, their families are supported and helped.

We run a training programme and also offer a one day ‘Communicating through Touch’ workshop for carers, parents and related professionals. It is a holistic, sensory and expressive experience which enables one to become a Touch Trust session leader or simply gain new ideas and techniques which enhance your abilities in understanding and helping your guests/clients/service users alike.

Please visit us at www.touchtrust.co.uk for more information or contact Karen.woodley@touchtrust.co.uk. Telephone:02920.635.664

Other courses in the region

Other courses in the region

If you cannot find the course you are looking for, try looking at:

Flintshire Local Voluntary Council (FLVC) – http://flvc.org.uk/learningzone/

Denbighshire Voluntary Services Council (DVSC) – http://www.dvsc.co.uk/en/home/

Conwy Voluntary Services Council (CVSC) – http://cvsc.org.uk/

Wales Council for Voluntary Action (WCVA) – http://www.wcva.org.uk/training-and-events

ACAS: Human Resource Management for Beginners – 5th February

ACAS: Human Resource Management for Beginners - 5th February

Venue: TBC, Wrexham

Date: 05/02/2018

Time: 10:00 – 16:00
Price: £170 per person (Please note our training events are VAT exempt )
To book now 

* Max of 4 delegates per organisation. Please call Acas on 0300 123 1150 or email events@acas.org.uk if numbers exceed this or for more details about the training session.


This practical event provides an introduction to the fundamentals of employing people. The course maps the employment relationship from recruitment, issuing contracts, managing holidays, dealing with absence, discipline and grievance matters through to ending the employment relationship.

A helpful tool kit of sample policies and letters is provided to delegates for use back in their workplace.

Business need

You’ve been successful in running the business so far, but maybe now you need help hiring and managing people. Or perhaps your boss has given you the job of dealing with all things HR in your company, you are new to it and don’t know where to start.

To help, we have packed together the essentials of HR and employment relations into a convenient training session which distils a lot of what you need to know into a one day event.

HR for Beginners has been designed specifically to meet your needs and is in response to requests from our customers.

This course assumes no prior learning and is very much focussed on the key building blocks needed for the HR function. Discussions based around practical case studies will be a central element of the course content.

There will be informal discussion opportunities and practical exercises throughout the day to encourage active delegate participation.

All delegates will receive an electronic certificate of attendance for their participation in the training.

Suitable For

    • Small businesses and those new to HR
    • Business start-ups
    • Those taking on their first employees
    • Expanding businesses
    • Newly appointed front-line managers and supervisors
    • Employee representatives


This event will cover:


    • How to draft a job description and a person specification
    • How to prepare, structure and run effective interviews
    • How to assess evidence and make decisions

Contracts of employment

    • How to put the main terms and conditions in writing
    • Rules on pay, hours of work and holidays
    • How to make changes to terms and conditions

Equal opportunities

    • Types of discrimination and the areas which are covered by discrimination law

Managing discipline

    • Dealing effectively with problems areas by following the Acas code of practice on discipline and grievance
    • Taking informal action, holding formal disciplinary meetings and dealing with employee grievances

Managing absence

    • How to deal fairly and effectively with unauthorised absence, short term illness and long term sickness through an absence policy

Ending the employment relationship

    • When is a dismissal fair and when might it be unfair?
    • Different ways to end a contract and rules on notice and notice pay

A toolkit of sample policy documents and letters around the main basic requirements is provided to allow for easy implementation back in the workplace.


Please read the comments from people and organisations who have attended various training courses:

Please read the comments from people and organisations who have attended various training courses:

Grants Fit for Funding

“Lots of information given and applying for future funding should be easier now after doing this course”.

“Very valuable, you made a daunting subject sound much more manageable and achievable – thank you”.

Health and Safety in the Workplace

“Well presented- made a not particularly interesting subject much more engaging”.

Minute Taking

“The course is ideal if you are just starting taking minutes at a meeting”.

“I enjoyed the course and the activities that we did as an individual and a group”.



Have you attended Training through AVOW? Did you like it? Can you suggest any improvements for future courses? Your feedback is essential to helping us tailor our training to your needs.

Please fill in the feedback form: Training Feedback Form

Children and Young People’s Participation in Wales… Good Practice 2016



Participation is listening to and collaborating with children and young people as active citizens with an important contribution to make to their schools, communities and nation.

We are clear the participation of children and young people is key in the development and delivery of our legislation, policies and programmes. It is our full intention to continue to ensure children and young people have an active voice in the workings of this Government.

The Well-being of Future Generations (Wales) Act 2015 puts the effective involvement of people and communities at the heart of improving well-being, as well as being one of the five ways of working set out in the Act.

The basis for having a voice is found in Article 12 of the United Nations Convention on the Rights of the Child (UNCRC) which sets out the right for children and young people to have a say in what they think should happen, when adults are making decisions that affect them, and to have their opinions taken into account.

Core Aim 5

We have adopted the UNCRC as the basis of all our work for children and young people in Wales and the articles of the UNCRC have been summarised in the Seven Core Aims for children and young people. Core Aim 5 requires that all children and young people are listened to, treated with respect and have their race and cultural identity recognised.

National Participation Standards

Children in Wales are funded by Welsh Government to be a centre of excellence for children’s rights and recently they have updated the National Standards for Participation to reflect the rights based ethos that is integral to working with children and young people. The National Participation Standards are a guide on the best and most meaningful ways of listening and responding to the voices of children and young people, in line with Article 12 of the UNCRC.

The Standards have been refreshed by a partnership between Youth Forum workers and Young Wales, informed by consultations with young people.

The Participation Standards identify the key issues that all workers should be aware of when working with children and young people in Wales. The working group that undertook the work, reviewed each of the seven standards and ensured that each one reflected the rights based ethos that is integral to working with children and young people.

The launch of the refreshed standards will be followed up with revised guidance on the kite-marking process and the self-assessment tools, for use in Local Authorities, who have an inspection team. Organisations who work with children and young people will be encouraged to undertake the self assessment process to demonstrate they the meet the Participation Standards in all their work with children and young people.

Young Wales

The Welsh Government provides funding for the Young Wales project, facilitated by Children in Wales, an umbrella organisation for children’s rights.

Young Wales works with existing youth groups, forums and councils to gather the collective voice of children and young people to influence legislation, policies and programmes.

It also uses social media in order to reach children and young people who are marginalised, shy, disadvantaged, unconfident, or secluded, enabling them to also have a voice.

This guide is for anyone who works with or for children and young people including local authorities, schools, national, local and voluntary organisations; who are concerned with children and young people’s policy and provision, families and the community.

For more information please refer to the document below:








Wales & West Utilities – your gas distribution network – is holding a series of workshops where we will be asking our key stakeholders to give their views on our business priorities. Topics for discussion will include (but not be limited to):

  • Initiatives to address fuel poverty
  • Helping vulnerable customers
  • Alternative gas
  • The future of heat
  • Providing a reliable gas supply
  • Our customer service
  • Safety

Attendees will include representatives of business and industry groups; parish, community and local councils; housing associations; charities; energy suppliers and major users; developers; and environmental groups.  As a valued stakeholder of Wales & West Utilities, we sincerely hope you are able to join us at one of the following locations.


Exeter:    Sandy Park Rugby Stadium, Sandy Park Way, Exeter EX2 7NN

9th May 2017

Llandudno:    Venue Cymru, The Promenade, Penrhyn Crescent, Llandudno LL30 1BB

17th May 2017

 The stakeholder workshops will include short presentations from senior personnel at Wales & West Utilities, followed by round table discussions to give you an opportunity to give your thoughts on our priorities and shape our plans moving forward.

The schedule for the day is:

Registration from 9.30am

Workshops from 10am – 1:15pm

Lunch served from 1:15pm – 2pm

Optional “surgeries” from 2pm – 3pm


Please can you confirm your attendance by emailing contact@wwuworkshops.co.uk, clearly stating in the subject heading which event you would like to attend. Alternatively, please call Annabelle Loveday 020 3397 2414. Please also tell us if you have any specific dietary requirements.


Welsh Government Rural Communities – Rural Development Programme 2014-2020 – Scheme Windows


Forest PlanningCo-operative Forest Planning Scheme

Expression of Interest Window closes 30 April 2017.

Encouraging planning for the creation of broadleaved and conifer woodland.



Glastir Woodland CreationGlastir Woodland

Expression of Interest Window closes 1 May 2017.

The Glastir Woodland Creation scheme provides financial support for new planting.   Financial support is also available for planting trees in areas that continue to be grazed as part of an  Agroforestry system i.e combining agriculture and forestry.


Timber Business Investment SchemeTimber Business

Expression of Interest Window closes 28 April 2017.

Enhancing forestry potential and adding value to forest products.



North Wales Discrimination Advice Service


Comic Relief’s Community Cash Grants Programmes open across the UK

comic relief 1comic relief 2

Comic Relief’s Community Cash Grants Programmes open across the UK

Comic Relief and Community Foundations across the UK are working together to distribute Comic Relief Community Cash funds to small groups working with vulnerable and disadvantaged communities. The funding is available to support community groups that are undertaking work that helps people of all ages feel more included in their community, builds their skills, and increases their sense of achievement.

Small local groups with an income of less than £100,000 that are run by local people and that are working in a disadvantaged or deprived area can apply.

This includes:

  • Constituted voluntary and community groups.
  • Charities.
  • Social enterprises.
  • Co-operatives.
  • Community interest companies.

Groups which have been established for less than 12 months are eligible to apply.
Grants of up between £500 and £1,000 are available and could be used to fund the following sorts of activities:

  • Foodbanks.
  • Counselling and advice services.
  • Disability sports clubs/activities.
  • Training, skill building and volunteering projects.
  • Community groups and set up costs for new groups.
  • Support groups.

Full details can be found on the Community Foundation in Wales website.
The closing date for applications is 28 April 2017.

Turn2us Intermediary workshops

Turn2us Workshops


If you are a staff member or volunteer offering frontline advice, support or information to people in financial need, join us for a free 3 hour workshop and learn how to use:

  • The Turn2us Benefits Calculator
  • The Grants Search tool
  • Our website to access other information including how Universal Credit might affect your service users

With these easy-to-use web tools you will be able to help people access benefits, grants and other forms of financial help.

For more information on workshops, go to: http://bit.ly/2p8QeOc

For more information about Turn2us, go to: https://www.turn2us.org.uk/


Liverpool  25/04/2017 09:30 12:30 Liverpool, North West of England Open to anyone  Register
Liverpool  25/04/2017 13:30 16:30 Liverpool, North West of England Open to anyone  Register
Colwyn Bay  13/06/2017 10:00 13:00 Colwyn Bay, Wales Open to anyone Register
Liverpool 14/06/2017 09:30 12:30 Liverpool, North West of England Open to anyone Register
Liverpool 18/10/2017 09:30 12:30 Liverpool, North West of England Open to anyone Register
Liverpool  18/10/2017 13:30 16:30 Liverpool, North West of England Open to anyone Register
Liverpool  07/12/2017 09:30 12:30 Liverpool, North West of England Open to anyone Register
Liverpool 07/12/2017 13:30 16:30 Liverpool, North West of England Open to anyone Register

Charities: Rules and Guidance for Political Campaigning

CAFCharity Comm






Campaigning rules and guidance 

The period between the end of the last Parliamentary term and the formation of a new government is known as purdah and means that civil servants and public bodies, including the Charity Commission, have to be careful about publishing anything that could be considered politically sensitive.   Under the Lobbying Act charities which are registered with the Electoral Commission will have to start reporting their activity. However, the Charities Aid Foundation has expressed concern that the Lobbying Act may deter charities from any commenting on political and social issues in the run up to the General Election.

John Low, chief executive of the Charities Aid Foundation, said: “Since last year’s EU referendum, people across the country are becoming increasingly active in political and social issues. There is a growing appetite to make a difference and many see charities as a way to achieve that “As we head into a General Election, there is a real danger that the Lobbying Act may deter charities from fulfilling this fundamental role which is central to our democracy. “While not engaging with party politics, it is both legitimate and vital for charities to influence government and opposition policies on behalf of their beneficiaries.

The Charity Commission has produced specific guidance for charities campaigning during the run-up to the election. Additionally the principles outlined in CC9 Speaking out: Guidance on campaigning and political activities by charities still apply during the period.

Charities, elections and referendums advises every charity to “steer clear of explicitly comparing its views (favourably or otherwise) with those of political parties or candidates”.

– See more at: https://www.civilsociety.co.uk/news/charity-leaders-say-sector-must-be-involved-after-snap-election-announced.html?utm_source=Civil+Society+News+List&utm_campaign=e0c4c449ce-EMAIL_CAMPAIGN_2017_04_18&utm_medium=email&utm_term=0_26f393b813-e0c4c449ce-86521725#sthash.tUYYKLOq.dpuf

Comic Relief initiatives open #iwill Youth Social Action Fund



#iwill Youth Social Action Fund





Comic Relief are inviting proposals which effectively build relationships with young people between the ages of 10 and 20 years old from disadvantaged backgrounds who do not currently participate in youth social action in their own community and which engage those young people in creative and meaningful youth social action. 

About the initiative

Last year 42% of 10-20 year olds took part in meaningful youth social action like campaigning, fundraising and volunteering, spreading positive ripples around communities across the UK. For people taking part, youth social action creates opportunities to learn, be recognised for their contributions, and improve networks between peers and communities. There is also evidence that it may help with employability of young people. Yet there is still a gap in the level of youth social action undertaken by young people from less affluent backgrounds.

Comic Relief has partnered with the #iwill campaign, match funding to create a £2.4m pot to target young people from less affluent backgrounds not taking part in youth social action. #iwill is a UK-wide campaign aiming to get 6 out of 10 young people involved in social action by 2020. Big Lottery Fund and the Department of Culture, Media and Sport have each invested £20 million to support young people access high quality social action opportunities.

Co-produced with young people, and championing peer to peer engagement and the importance of trust building, this scheme will fund projects to seek out young people where they are, and encourage those from disadvantaged backgrounds to participate in and lead youth social action. This cohort has been identified through #iwill analysis of youth social action, creating the term ‘reluctant’ young people. 

The criteria for the grants will be:

  • Ability to demonstrate effective ways to build relationships with ‘reluctant’ young people in their own community
  • Ability to demonstrate how they will engage those young people in creative, innovative and meaningful social action

Activity funded under this programme will reflect the Step Up To Serve 6 Shared Principles of quality social action, to be: challenging, youth-led, socially impactful, progressive, embedded and reflective.

Youth social action can include any activities around campaigning, fundraising and volunteering, all of which can create a double benefit for communities and the young person themselves.  

We are keen to fund projects that will work with young people in areas of high need and deprivation, and where there are minimal services or activities available for young people. We would expect applicants to demonstrate the need of the young people they will work with, based on indices of deprivation, unemployment and other measures as they see fit.

 Engaging the ‘reluctant’ young people

Successful projects will be expected to demonstrate they understand and have a track record of successfully engaging this cohort through a range of activity:

  • Outreach – we would expect funded projects to invest time and effort in finding young people that are not currently engaged with their organisation on their own turf, whether that is in geographic locations or through targeted social media
  • Prioritising peer support and staff with similar lived experience in their project activity
  • Strong investment in the value of friendship and friendship groups
  • Effective and innovative use of social media threaded throughout activity
  • Creating and maintaining trusting relationships with the targeted cohort – whether directly or in partnership with other trusted organisation/business/enterprise
  • Use of incentives to attract young people, such as activities they may not otherwise have access to
  • Use of creative arts like music, or spoken word, to engage and build the confidence of young people, and help build effective relationships

Types of projects and youth social action activity

Youth social action should be youth led, but the young people who helped us co-develop this initiative were most interested in activity focusing on the following areas:

  • Mental health
  • Children in care, or those who have left care
  • Homelessness
  • LGBTQ+

Types of activity they proposed could sit under these topics fell into three areas, which may apply across all topics, or just one:

  • Awareness and education
  • Handling change
  • Support at the right time

Young people expected youth social action to be developed, led, and managed by young people, and suggested activities including the following: Young people developing a local music festival with a focus on raising awareness of youth mental health or youth homelessness. The core group of young people would be involved in fund raising for the event and securing sponsorship, organising the event, volunteering, researching the social issue. This was seen as an ambitious but exciting and innovative idea which, if targeted effectively, would attract a range of young people.

  • A range of creative activity providing peer support to young people in care. Ideas could include straight one to one mentoring, as well as more creative peer support through film making projects, art or spoken work events to explore issues and encourage young people in care to express their thoughts.
  • A bus travelling around schools and colleges educating young people on LGBTQ+ issues. The content of the bus would include factual, helpful information and sign posting, as well as creative content about particular case studies and experiences to share and generate conversation.

Successful applications would reflect the innovative and exciting ideas young people think would be most likely to attract and engage the ‘reluctant’ young people, though we would not expect applications to show an exact replica of the ideas reference above.


Funding available

Funding is available for grants of between £20,000 to £50,000 per year for up to three years (with a maximum of £150,000 in total). We would expect to see a range of applicant sizes, so projects are strongly encouraged to apply for funding proportionate to their size and structure.  We expect to make 15-30 grants in total. Of the total amount available £400,000 is available for grants in Scotland, Wales and Northern Ireland.


Organisations applying to this initiative must meet Comic Relief’s general eligibility requirements. Please read our FAQs (link) and Grant-making policies (link). In addition we will prioritise organisations that: 

  • Have a strong track record of working with young people in areas of deprivation and poverty
  • Can demonstrate the leadership of young people in their organisation, and how young people have helped develop their applications
  • Have engaged with the young people would benefit from this work and have demonstrable knowledge and experience of the communities they will be working with
  • Have existing strong working partnerships with local business, enterprises, or other groups that may be able to help with the outreach and engagement of “the ghosts”

 Key dates and process

The application process will be will a one stage process and we will be open for proposals from 10th April to midday on 12th May 2017. In the proposal form we will request a short (max three mins) film on the project.

Once we receive your proposal, we’ll initially check whether your organisation and proposal are eligible for funding under this initiative and then shortlist the strongest proposals to go through for a full assessment. Young people who have co-developed the grants initiative to this stage will help with the shortlisting process. We’ll aim to notify all applicants of our decisions at this stage in June 2017. If your proposal is unsuccessful at this stage, we’ll be unable to provide any additional feedback due to our limited resources. Assessments on the proposals which pass this stage will take place over June and July 2017 and final decisions will be made by our Grants Committee and Trustees. We also expect that young people will conduct interviews on youth leadership during the assessment process.

We aim to inform all applicants of the final decision in early October 2017. If your proposal is unsuccessful at this stage we’ll write to you explaining the reasons why and may offer further feedback by phone.

Relevant documents/links on www.comicrelief.com      https://www.comicrelief.com/grants/initiatives

Comic Relief open HIV in the UK: Think Digital Fund



 HIV in the UK: Think Digital





Comic Relief are inviting applications to create, adapt, scale up or roll out digital solutions to respond to HIV in the UK. 

About the initiative

More than 30 years on from the start of the AIDS epidemic in the UK, the landscape is unrecognisable from that of the 1980s. The availability of effective HIV treatment means people living with HIV can lead a long and healthy life. However, there are now more people living with HIV in the UK than ever before. In 2015 an estimated 101,200 people were living with HIV in the UK, and of these, 13,000 did not know about their HIV infection. Many people receive a late diagnosis, meaning they start treatment later which affects life expectancy and increases complications; stigma and discrimination continue to be a major challenge in the UK.

This initiative will support organisations who are using technology in innovative and inspiring ways to respond to the ever-changing HIV landscape in the UK.

Proposals are particularly welcome which aim to address the following priorities:

  • Improve the quality of life for people living with HIV, particularly those who are 50+;
  • Increase access to services which enable prompt diagnosis of HIV and contribute to HIV prevention;
  • Address misinformation and the stigma surrounding HIV.

The technological responses can include digital solutions for sector practitioners and those which make services work more effectively behind the scenes, as well as those for people living with HIV or those at highest risk of contracting HIV. We’ll support simple and low tech solutions such as videos, sms messaging and social media as long they make the best use of people’s current digital behaviour and not primarily face to face working.

A wide range of digital innovations will be considered and our aim is to fund projects that:

  • Are focused on specific user needs, and current digital behaviours in their design, delivery and development
  • Make best use of web, mobile or internet based technologies, whether this is hardware or software development
  • Have potential to scale  and be adopted by others
  • Disrupt and challenge existing ways of delivering services
  • Involve collaborations between those delivering vital support services and digital agencies to ensure their reach, user involvement and technical rigour

Applicants must be able to demonstrate they follow best practice in digital design and development – see https://www.gov.uk/design-principles

 Funding available

In order to encourage organisations to innovate and respond to the challenges present in the HIV sector, we have partnered with the MAC AIDS fund. We anticipate making up to 10 grants from a total fund of £450,000.

  • Grants can be for between £20,000-£80,000, and over a period of 6 – 18 months.
  • We will fund digital solutions at any stage of development (from idea stage to those wishing to roll out existing solutions). You will need to have an identified digital partner (or in house digital expertise) in place at the point of applying for funding.
  • We are particularly interested to understand the sustainability and revenue models for the technological solution, so please reflect on this in the application.
  • We welcome proposals from the HIV sector and beyond, including unusual collaborations, such as those working together to develop new solutions alongside design or digital agencies.
  • The grant will include additional support from social-tech experts, which will include a one day start up workshop at the start of the grant, connections to tech experts, on-going mentoring and two peer learning days.
  • Applicants should budget for three trips to London to attend these sessions.
  • We expect that for those projects at an early stage of development, the first three months will be dedicated to research, ideas development, user testing or piloting, before development and delivery work begins in full over the remaining life of the project.


Organisations or partnerships applying to this initiative must meet Comic Relief’s general eligibility requirements. In addition:

  • Grants are available for organisations based in the UK for work in the UK.
  • There is no restriction on the annual income of the organisation or partnership applying for a grant.
  • There is no restriction on applying for this grant if you have another grant with Comic Relief.
  • We will not fund pure research for the duration of the grant, however, we will support research as part of the grant that results in the creation of a tangible solutions and would expect user-centred research and design processes to be followed throughout.

Please review our grant making policies and FAQs for details of our eligibility criteria for all organisations applying to Comic Relief for funding (see links below).

Key dates and process

We will be open for proposals from 10th April 2017 to midday on 19th May 2017. As part of your application you will need to produce a short video (max 3 minutes) outlining your project idea. This should be published on a public site such as YouTube or Vimeo without being password protected and a hyperlink given within the application form. Note: that the rest of the application form will not be made publicly available, and you can remove or protect the content after 15th August.

Once we receive your proposal, we will initially check whether your organisation and proposal are eligible for funding under this initiative and then shortlist the strongest proposals to go through for a full assessment. We will aim to notify all applicants of our decisions at this stage by the end of June. If your proposal is unsuccessful at this stage, we will be unable to provide any additional feedback due to our limited resources. Assessments of the shortlisted proposals will take place during July 2017 and final decisions will be made by our Grants Committee and Trustees. We aim to inform all applicants of the final decision in early October 2017. If your proposal is unsuccessful at this stage we will offer further feedback by phone.

Relevant documents/links on www.comicrelief.com


Liverpool Heart and Chest Hospital Annual Open Day



Saturday 6 May 2017, 10am-1pm – Main Reception, Liverpool Heart and Chest Hospital, Thomas Drive, Liverpool, L14 3PE.

Liverpool Heart and Chest Hospital is holding its Annual Open Day, offering an opportunity to visit the hospital, see behind the scenes and get a range of health and lifestyle advice.

Everyone is welcome at our free public event including colleagues, patients, families and carers.



The event includes:

  • Tours of the radiology, operating theatre, and cath lab suites
  • Advice on how to keep your heart healthy including BMI checks, bodyweight MOT and nutrition
  • Blood pressure tests and CPR demonstrations
  • Information about our community cardio and rehab services
  • Free acupressure, massage and Reiki from the popular Cloud Nine team
  • The LHCH charity team and the Cardiomyopathy support group

To book your place on the Open Day or for further information, contact the LHCH Membership Office at membership.office@lhch.nhs.uk or call 0151 600 1410. Places on the tours are limited and must be booked when you arrive on a first come, first served basis


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