Team Support Officer – 15th November
Role: Team Support Officer
Hours: Full time, but open to candidates who wish to work on a part time job share basis
Contract: Up to 2 years with the possibility of permanency
Closing Date: 4pm, 15th November
Welsh Language: Essential
In this role you will:
Provide excellent customer service to internal and external customers in relation to processes which are part of the Shared Service Centre’s responsibilities. Ensure that Policies and Procedures are being followed, providing routine advice and guidance on those policies.
In this role you can:
As the role involves a great deal of liaising with various individuals, responding to queries and ensuring processes are in line with policies and guidance, there is opportunity to develop excellent customer care skills. The role also provides the opportunity to develop the ability to use various HR and/or Finance systems, and the Customer Relationship Management system (CRM). The role also provides a good introduction to the HR or Finance professions, should the individual have an interest in pursuing these.
Individuals are encouraged to work flexibly across the Corporate Shared Service Centre and identify ways in which to improve services, processes or systems in order to provide an efficiently delivered and customer focused service.